Coverage comments are submitted voluntarily by visitors around the Houston, TX area.
Comments are sorted by date. However, users can sort by Carrier, City, Zip Code, Reception Rating,
or Date by clicking on the header below. To search by zip code, use the search box to the right.
Horrible Reception in Townhome (likely interference from steel structure or something like that). Sprint service seems very patchy to me in Houston. Especially in Spring, TX (North of Houston). The medical center gets good reception, of course. I've been with them too long and am going to try Cingular or Verizon.
I've had perfect reception in the Bellaire / Meyerland area for years. Verizon unquestionably has the best reception in Houston. I've been with Verizon for over 8 years now and have never had any major problems, other than the occasional billing quibble which was ultimately my fault. I've tried Cingular and Sprint through my job (they give all employees a cell). Sprint dropped ~10% of my calls in Houston when driving around, especially in the Downtown area. Cingular dropped ~15% of my calls, and had horrible reception from my Meyerland home. If you want great reception in Houston, I recommend Verizon.
Works ok (at best) throughout Clear Lake and Houston, just not in our neighborhood, Bay Glen. Why do we need roll over minutes when we can't use the service at home where most of the "long" calls are needed? We have 500 mins on family plan with two phones. We roll over at least 300 every month. What a rip.
I've been with Sprint for 8 years and I'm appalled at how much the service - both reception and customer - has deteriorated. I travel on business across the U. S. and my phone keeps dropping calls. It doesn't matter which state I'm in. I went into the store on Westheimer and Dunvale to purchase a new phone on the off-chance that the problem lies within my handset. It took the service rep guy 45 minutes to program my new phone, and when he was finished, he had programed the wrong phone line onto my phone. That's an honest mistake, and easily corrected, right? Wrong! It took him 4 hours to find out how to fix the problem and he had to call the *2 customer line for assistance. Then the manager tells him not to do what the *2 customer rep told him to do because that would mess up store inventory. The manager then says he'll fix it. This is after 4 hours! of sitting right next to the poor guy and watching him struggle to reprogram the phone, and watching me wait. When I told the manager I thought it was ridiculous that it took him 4 hours to step in and help, that this was the last straw ontop of months of horrible service, and that Sprint was about to lose my business. He said "I don't care". People, that about sums up Sprint right now - They don't care!
Reception is terrible outside a few buildings on Memorial drive. It is apparent that Cingular does not support 1900 MHz very well and uses 850 MHz which in truth is good for rural areas requiring fewer towers. Cingular needs to step up and at least be as good as an average cell phone provider in getting rid of obsolete technology and move to 1900MHz as a standard.
Great reception in Medical Center (77030) but poor to non-existent inside my ground-floor apartment. It's fine at my mother's across the driveway--she's on the 2nd floor. Possibly corrugated iron carport roofs are interfering with reception.
