Just had T-Mobile for about two months nd I hate it from the dropped calls to not receiving text message, multimedia is out of the question, hardly ever can load fb and for get about playing music downloads or watching a videos. ASAP I'm returning to Verizon never had those problems just their plans are high but I guess to have tha best you got to pay for tha best😒Was this review helpful to you?
Tmobile doesn't have the most coverage nor is the network the most powerful but all things considered, including cost it's good. Beats Sprint. And I don't see 'extras' and weird billing. Sprint had an excuse got everything. It was never their fault.Was this review helpful to you?
Intermittent or very low reception / transmission. Have to get out of house most of the time. Dropped or not received cqlls very common. Text messages may be received or delivered with great delay or none at all.Was this review helpful to you?
Used to have T-Mobile but got tired quickly of poor coverage. Wife had little to no coverage in the Medical Center. Since switching to Verizon, coverage is vastly improved. Trade-off, of course, is the much higher monthly bill...Was this review helpful to you?
Overall very bad reception. Sometime zero bars. No reception, when you do get reception it is very poor - you have to be outdoors in a certain spot with out moving. I no longer have contracts with them, so I might look for something better if this doesn't clear up soon.Was this review helpful to you?
Billing has been wrong for months. They never do what they say they are going to do. They doubled the insurance cost for 18 months.Was this review helpful to you?
I get ALOT of dropped calls since I moved to this area. I have had my Sprint number since 2000, and I am very unsatisfied. They gave me a free airave - does not work. I missed important calls from work, and family - mostly work! It's like playing Russian roulette with my phone trying to text - I have to watch the "searching" and hit "send" as soon as I see "one" dot for signal! Customer service rep was a smart a** when I was voicing my complaint. They advertise "fewer dropped calls" JOKE! They have a store in my neighborhood with NO service - JOKE - people going in to buy phones thinking all will be fine.. guess what - GOOD LUCK. I am currently researching to see who will be the best cell provider for the area I live in. Large corporation and they can't "guarantee" service when Cricket is smaller corporation and they are passing Sprint UP (even though they are merging with Aio and soon will be no more Cricket). I'M AM SO DISSAPPOINTED WITH SPRINTWas this review helpful to you?
Dead or weak zones all over town. Had better phone quality when I used two soup cans and piece of sting. Will definitely be switching when I can.Was this review helpful to you?
When I'm at the office, I am able to send / receive text messages but when it comes to data, NOTHING works. I've called Sprint 4-5 times in the last month regarding this issue and their resolution is either - dial the ## number to refresh network settings update PRL and profile reset the network settings reset the phone to factory settings or lastly, go to the Sprint connectivity store (nearest one from the galleria area is about 5 miles out and nearest one from home is about 10 miles out). Customer service is not supportive at all and redundant with their technical solutions, like a broken record. I get NO signal at home, I have the Airave device which is A JOKE. I get dropped calls AND failed text messages when I'm at home. Spoke to customer service rep the other day while they were working on our 2nd phone, and the rep says, "Sir, you are completely breaking up and I can not hear you". My response, "I am at my house, and this is your service and instead of providing me with a solution to fix this problem, you are addressing the problem that I already know". Oh and I pay around $185 / month (insurance, fees, and taxes) for 2 lines and bound to a two year contract with a company that is only interested in leeching money from their customers rather than providing solutions to alleviate their suffering. One word to describe Sprint - PATHETIC!Was this review helpful to you?
This is the worst cell-phone service I have ever experienced. I would not use T-Mobile if they gave me their service for free. I feel like I was scammed into purchasing their services with their "pay your disconnection fee and free phone" now I have service that doesn't work. My line of work requires my clients to be able to call me at any given time and since my phone keeps sending them to voicemail and I cant call out I actually loose money with these people. They wont cancel my plan without making me pay for all of the phones I have on my lines and let me go back to Verizon. Do you self a favor and dont fall for their sales scam like I did. I dont see how these people are still in business.Was this review helpful to you?