My reception for voice is perfect. I have NO dropped calls, dead air, or white noise. My text messages come through fine with no duplicates or delays. My issue has everything to do with the data. When the LTE was first launching, I was a store manager for Sprint and luckily my area was the very first to get a Network Vision tower with speeds of 35 down and 25 up. It was great. I knew once they started adding LTE to other towers around the city that would decrease which was fine. Fast forward to now and I can't get 4G service in or around my home except if it's 1AM when everyone is sleep and no one is hardly using the service. I called Sprint several times and inquired about this, took my phone to the service centers (3 in total for different opinions), and reset my device twice. To no avail, I had to put my antenna to only pick up 3G which has gotten speedier but only in bursts. This is quite aggravating and Sprint continues to tell me that neither of the 2 towers in my vicinity are bad and are working fine. It's terrible that I can't watch any youtube videos, access simple web pages, or even download a picture message without waiting 2-4 minutes.Was this review helpful to you?
Ever since T-Mobile teamed up with Walmart the 1st of June 2013, my service has sucked. I travel 249,BW8,Hardy, 610,59 downtown and back. I can count on 2 to 3 dropped calls every morning and evening on the commute. At the house, I can never get reception in certain parts of the house. Have to go outside to talk, so what good is Tmobile? NOT GOOD, RECOMMEND ANY CARRIER BUT THEM, unless you are a walmartion and have not choice, then you clog up the system for everyone else. Switching to Verizon.Was this review helpful to you?
i get good reception and no dropped calls the internet seems to get throttled every now and then during the day, but my friend has T-Mobile and AT&T is faster downloading the same youtube videoWas this review helpful to you?
lately have many dropped calls in business as well as personal calls, cannot wait til contract is done apple 3 gWas this review helpful to you?
Tethering from my phone is terrible, Most of the time is during peek daytime hours, I traced it to the T-Mobile network and not my pc or phone, I opened a command prompt on my pc and typed in a to trace the rout my connection was taking and the connection timed out on the T-Mobile dns server side. I am somewhat familiar with networking and knew what the ip address was for my phone and at what point it hit the T-Mobile's towers network, this is where I got the timeout message.Was this review helpful to you?
I get consistently good basic service using an eight year old basic phone. Reception is excellent indoors. Texts work fine. Too bad the service is so pricey. No idea about 3g, 4g or voicemail as I don't have those services.Was this review helpful to you?
I switched phones two months ago. Before switching phones I had terrible service but after getting my new phone my service is much much better. I usually have LTE and when I do not I have 4G. Once in a while I will a call where I dial the person and it appears they answer but I do not hear anything so I redial. Not sure if it's my phone or theirs. Overall happy with service and pricing is great.Was this review helpful to you?
No a single bit of coverage in a room in this lousy hotel by this equally characterized carrierWas this review helpful to you?
Horrible, despicable reception and service on most all voice calls in and around Houston, up and down Beltway, Westpark Tollway, Bellaire to Gulf Frwy. I can always rely on 2-3 dropped calls during 1 30 min conversation, very, very frustrating and embarrasing service, especially when on the phone with client, or my boss, if able to hold down a call, sounds like I am in a tunnel. Would love to cancel this crappy contract with T-Mobile it is really costing me major business since I don't want to risk having dropped calls on clients and contacts, btw data is s s s slow, unless tethered to wifi... ..patheticWas this review helpful to you?
Overall very bad reception. Sometime zero bars, sometimes up to 3. In general pretty bad.Was this review helpful to you?