Poor service,never completed my call in one go.Customer service does not care for solution.Was this review helpful to you?
Reception is terrible, cannot have a conversation longer than 1 minute. Internet is non-existent, despite "4G" sign on my screen. Had Verizon before, had absolutely no problems at exact same location.Was this review helpful to you?
Had to change from AT&T to Verizon. No reception EVER from AT&T while at the med center. While trying to call from the waiting room, someone said, "You must have AT&T" - which I did. In the elevator, people were on their cells so I asked about their carrier. It was Verizon. I switched and never had a problem - anywhere. Expensive, but worth it - esp during an emergency. Also get reception inside my house. I never could with AT&T.Was this review helpful to you?
I had T-Mobile for about 5 years but changed last year to a straight talk pre paid. For me, T-Mobile had great customer service but I always had a data dead zone on Greenhouse and Clay next to my house. It was just at the intersection. Well I bought a new phone that wasn't compatible with t-mobiles data at the time so I went with a prepaid that used AT&T network. Great 4g coverage but it had terrible customers service. So I tried T-Mobile out again now that my phone is compatible with them. I don't have lte, just 4g hspd+, and the data is really odd. It says I have 3g / 4g most of the time but my speed test fluctuate drastically. One test says I have.5Mbps data speeds and the next I have 10Mbps. So idk. This is the third day of having T-Mobile again so I'm going to keep testing out the speeds.Was this review helpful to you?
LTE data and calls work horrid. Call QUALITY equivalent to AM radio.Was this review helpful to you?
Sometimes shows full bars, but still no incoming or outgoing calls, SMS, or data.Was this review helpful to you?
My reception for voice is perfect. I have NO dropped calls, dead air, or white noise. My text messages come through fine with no duplicates or delays. My issue has everything to do with the data. When the LTE was first launching, I was a store manager for Sprint and luckily my area was the very first to get a Network Vision tower with speeds of 35 down and 25 up. It was great. I knew once they started adding LTE to other towers around the city that would decrease which was fine. Fast forward to now and I can't get 4G service in or around my home except if it's 1AM when everyone is sleep and no one is hardly using the service. I called Sprint several times and inquired about this, took my phone to the service centers (3 in total for different opinions), and reset my device twice. To no avail, I had to put my antenna to only pick up 3G which has gotten speedier but only in bursts. This is quite aggravating and Sprint continues to tell me that neither of the 2 towers in my vicinity are bad and are working fine. It's terrible that I can't watch any youtube videos, access simple web pages, or even download a picture message without waiting 2-4 minutes.Was this review helpful to you?
Ever since T-Mobile teamed up with Walmart the 1st of June 2013, my service has sucked. I travel 249,BW8,Hardy, 610,59 downtown and back. I can count on 2 to 3 dropped calls every morning and evening on the commute. At the house, I can never get reception in certain parts of the house. Have to go outside to talk, so what good is Tmobile? NOT GOOD, RECOMMEND ANY CARRIER BUT THEM, unless you are a walmartion and have not choice, then you clog up the system for everyone else. Switching to Verizon.Was this review helpful to you?
i get good reception and no dropped calls the internet seems to get throttled every now and then during the day, but my friend has T-Mobile and AT&T is faster downloading the same youtube videoWas this review helpful to you?
lately have many dropped calls in business as well as personal calls, cannot wait til contract is done apple 3 gWas this review helpful to you?