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I like the phone (still works well after almost 2 yrs!), reception is very good almost always (even in the tunnels); DO NOT LIKE customer "service" causr all they ever want you to do is get another phone!! I don't need another phone when the one I have is 2 months old, jerk! The only way we ever get anything accomplished is to call the call center at 8pm and keep trying to get an American (sometimes we get one on the 1st try, like Bobby last time we called in). Otherwise we have to threaten to cancel our contract (which is up in June after 12yrs). Im tired of high prices and NO Customer Service; really thinking of leaving. Wake up Verizon and stop being greedy.

when I had Suncom, I could talk in my house. Once I switched to Cingular I barely have signal in my house! Could it be the cheap phones they made us get?

Have had reception issues with Verizon all over Churchland and Western Branch

0-4 bars (fluctuating), overall low quality due to location. Phone is usually better in other locations.

This area is very close to work. Had one maybe two bars, seemed poor quality service at this location, somewhat slow data. (phone as a modem). Updated PRL, (prefered roaming list) and I now have 4 sometimes 5 bars, no more dropped calls there and data is faster. Was several revisions behind in PRL but update seems to have resolved any coverage problems I had with this phone. Seems only phones made in the past two years or more have the PRL update in the phone interface. Users of all carriers should probably look into this as well. Sure worked for me!

Reception is very poor in this area. Funny how Alltel was great until Verizon bought them.

Extremely poor if any recption when inside. Have to go out side with one hand in the air and holding the phone at a 45 degree angle to be able to make a call. As soon as my service plan is up I am switching to another service. Wife has Verizon and it works great.

We have good reception with our Virgin Mobile phones (4 different models) except INSIDE our house or some stores. Not many dropped calls. BUT, most of the Eastern Shore has no reception which is a problem for those who travel up North a lot.

Sprint Connectivity in our home (Mar 2005-Jul 2006) away from a window no bars, next to window 1-bar. Calls answered or made from home usually lose connection. Had same reception problems with Verizon and Sun prior to Sprint. Next door neighbor has Alltel. His phone displays 4 bars in my house and excellent reception.

I love alltell's coverage in this rural area. My son has nextel, it never worked well, my daughter has Ntelos, no reception either. I can even get calls on Knotts Island, many people cannot. An Alltel tech told me Motorola has best reception rating, and I am pleased. I'm updating for the new GPS rule, and plan to stay on Alltel with a Motorola phone.