Carrier / Rating

Location / Comment

Date

Excellent signal! ATT didn't work in the house but Verizon gives us full signal. Don't know why we waited so long to switch.

We are down about 50ft from the top of the hill. Reception is poor and frequently non existant.

When my phone is just sitting in my room, it says it has 2 bars, but as soon as you press send, all of the sudden, there is only 1 and then 0, but the clock is going on the call. You just hear silence, but Verizon is charging. They are the WORST company I have ever dealt with. I've been trying for a month to resolve this problem, but they are just making me jump through hoops, while ignoring the problem. DON'T GET VERIZON!

I usually have no reception in my bedroom (which is in the basement, but even near the huge window I get no service. I have to charge my batter (which is only a month old... ) every night because my phone is constantly searching for service and wearing down the battery. It's really frustrating. I actually had to drive a few miles down 495 to have a conversation with my mother. I live in a group house and all of us have cell phones, so we don't subscribe to a land-line phone service because we'd almost never use it. Logical right? Not in this location. We had an emergency a couple months ago and when my roommate (who has spring, not verizon) tried to call 911, she got a recording saying that all circuits were busy. I tried to call but the call was dropped after a few seconds. Luckily the police arrived anyway. I am moving to a new apartment, and the cell phone thing is a huge part of my reasoning for the move. I've seen so many complaints about this area for all carriers. My roommates have trouble too, but not as much as I do. Get on it, mobile providers!

Some dropped calls at home. Reception usually fair anyplace in house and good outside. Depending on weather conditions, can usually make and receive calls anytime. My gripe is with Verizon's business practices but I still think they have the best cell service nationwide. I am rarely unable to use the phone when I travel.

Dropped calls are quite rare. We use the phone for long distance, as well, and reception is clear and constant.

Verizon has not worked well in this area for several years. It is somewhat usable, but when you walk into our house it does not work well at all. Sprint and Nextel have full signal here. Verizon needs to get this fixed.

The entire neighborhood has tried every carrier out there and we are just not serviced by a cell tower. If you stand in the street you can get a signal for a while.

Drops calls all the time, without fail. Will say I have 4-5 bars, then drop to no service, then 1 bar. Stays at 1 bar on average. Sometimes can get a call out with 2 bars, but will usually drop the call. Phone beeps for new voicemails and missed calls and the phone never rang. Drives me crazy. Would consider switching but it looks like everything is equally bad in Fairfax County. This phone works great anywhere else except Fairfax. There is a new cell tower at Robinson Secondary, half a mile away, and service continues to be extremely poor. What's going on? Why can't Verizon get on top of this?

I have full service everywhere on campus, even on bottom floors of most buildings.

For years I have not gotten any service at the Fair City Mall, but last night, it was a perfect full strength signal!

Very poor service. Contacted Verizon customer service multiple times and was told Verizon does not guarantee service inside the apartment. When told that the service was very very poor even outside the apartment, they opened a ticket and promised to look into it. Three weeks later I still had not heard back from them. Called them and was told that they did a "drive through" test and found the service great. I know that it's not a problem with my phone because I have tried using phones of 4 of my friends and also I have updated the roaming capabilities of my phone. Although I have had Verizon for 3 years. They were very good initially but I am dropping them this year because their customer service seems to be becoming worse and worse.

Digital signal is VERY hard to reach; all that the VZW folks tell you to do is update your software. Three years of complains have done nothing to improve signals in this area. If Old Town Alexandria can bring WiFi to the streets, VZW can certainly improve cellular service to Fairfax County. Get with it!

Major Fitness Gym and large mall - While at the gym, I cannot make or receive calls and yet others are talking on their phones. Really frustrating as I do a lot of my shopping in this area. Calls drop if I even drive by the area. Please Verizon, fix this!

Although I don't really like Verizon Wireless, I had to switch to them because Sprint doesn't get coverage inside buildings at the school (GMU). Sprint and most others get coverage fine outside, but once you go inside buildings, coverage drops tremendously. I contacted Sprint to see if they were planning to put a tower nearby at all to boost signal inside the buildings, but they said that they already had coverage in that area, and were not planning to expand it any in the near future.

Practically no reception anywhere in the home, little better outside. Dead zone also at local shopping center at Fair City Mall. Frequently my wife cannot get through to me calling from anywhere in the Fairfax area to myself anywhere in the Fairfax area. Maybe make a connection 30% of the time. Verizon give you some nonsense about the phones being designed for people zooming about in cars.

Great reception indoors.. in buildings and almost everywhere within the city of Fairfax, VA. Great digital coverage.. I was with AT&T GSM before, and the reception was non existent inside buildings.. very poor.