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Nextel... Very disappointing, My customers say they will by me a new phone. It takes average 3 calls to complete a 5 minute conversation. Direct connect is invaluable in field service but who cares when it does not work! Direct Connect good singnal baaddd!

Almost no reception. I occassionally get 0-1 bars in my house. Sometimes my phone will ring and I would pick up, but then the call would fade in and out. I almost always have to call the person back using my home land line. I've been looking to switch to Verizon but from talking to a Verizon Fios installation guy, he said they've been trying to put a tower in our area but the proposal has always been shot down by either the county or residents.

I think it's insane that in such a dense populated area, that we can't get cell phone service. I have 0 bars inside my house. If I go about 100 yards up the street, I can usually get 1 bar. Just driving in this area results in dropped calls. There are numerous places for a new tower, and I don't understand why they have never been placed.

One bar, or no reception in the area of the mixing bowl. 495, 95,395 merge areas. Calls are being dropped. Been a problem here for the two years I have lived in the area.

I absoulutely hate Nextel. I have ZERO reception 95% of the time, and when I do get a few bars, I have to be careful not to move the phone around too much or it will drop my call. Even when I'm in my car I have to hold the phone beside the window with my earpiece in--I might as well NOT use my earpiece. I pay $85 a month for a service I use 25% of the time. They should pay me for having to deal with them! I had Sprint before and had reception everywhere. The only reason why I switched to Nextel was because Customer Service with Sprint was horrible and my fiance had Nextel in Atlanta and said service was great. Now he's been PCS'd to Tampa, FL and has ZERO recepetion. I contacted Nextel several times about this problem and they told me it was my phone. One time before I took it to a service center and they told me it was my phone--not the service. So they gave me a new phone. Well, I contacted Nextel back and told them I was still having issues and they told me it was my phone. After explaining to Tech Support that I rec'vd a new phone, they told me "Those are refurbished phones. They don't give new phones out." She suggested I purchase a new phone. Needless to say, my contract is over with... .I'm doing my research to look into another service provider.

Never had any problems in the area. I even get service in the metro most of the time.

Coverage is pretty good throughout NOVA / Wash DC. Alexandria is OK. Fluctuates between No reception and Average near 7100 / Rolling Rd where a majority of my calling is at. Pretty frustrating. The issue is exacerbated by a horrible phone, that needs to be replaced. Partly my fault because I refuse to go through the arduous / bureaucratic process they have, and it's just easier to pay the ETF and port my phone number within 24 hours to another carrier.

No reception when indoors. Constant roaming eats battery life and phone locks up or reboots regularly.

Poor signal strength. Normally one, or no bars. Signal "fades" frequently, and calls are dropped. If you have to make an important phone call in this area, use a lind line if available. I would hate to think that someone may not be able to get emergency assistance due to poor signal strength from a mobil phone. Why can't the service providers fix the Springfield service area issue? It's been shoddy long enough!

This entire area is a deadzone. When at home, my phone usually stays on top of a speaker right next to the glass sliding door that leads to our backyard. I'll get one or two bars at the most. I need to stay there or else calls will get dropped. To get decent signal, you need to drive up the parkway a bit.. away from all the soundwalls.