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Had this phone for two years... verizon service has gone downhill in the last 6mos. Phone might pick up a faint analog signal from home but really can't make squat for calls. Used to get a decent analog signal but no more. Talked with Sprint tonite who told me I was in the coverage area. I was going to order a Treo 650 but they gave me a free loaner phone to test first. Got it home and the signal is worse than verizon. Really bad because the Treo is all digital.