Phone works perfect outside but not always as reliable inside especially in the basement. Happy with customer service and contract.

Ever since August, I get crackling and muffling. People can hear me. It's hard to describe the noise but it's horrible. Cingular keeps telling me it's the phone but this is the 5th phone on which I've had problems. Anyone else having this problem in Capital-CD area?

The last 2-3 months has been a downward spiral of dropped calls, bad reception, failed calls and stupid customer support reps. I got a new battery and a new chip, but it's still bad. I had two years of decent service and now I can't hold a conversation for more than 2 minutes if I can make it at all.

Signal strength change through the day from below average to poor to no reception.

I'm on the CDMA network and lately if I call long distance like the east coast, it's been dropping but it could be number of things. I have yet to experience any problems otherwise. The customer representative did tell me it's good to turn on and off the phone at least once a day so it will look for the nearest tower when you connect. If you don't it'll be stuck at one tower until you power on / off. Not sure if this is true but will try.

Sprint has been horrible in Capitol Hill. I don't receive reception at all in my apartment and I regularly drop calls in the neighborhood. I would NOT recommend Sprint at all. Their customer service has been terrible as well--the store is horrible.

i have to stand in a 2x2 corner of my house to get reception, otherwise go outside. I can not WAIT until my contract expires so I can switch out of tmobile.

3 bars is the highest I've ever seen here. Usually goes between 1 and 2. In certain parts of the house calls consistently get disconnected even though I haven't moved.

We're switching services as soon as our contract is up. I've never had such bad cell coverage. There's a dead spot on Yesler around 20th Ave and my phone is constantly going in and out of reception as I drive through Capitol Hill. I've also had calls dropped while on I-5 South between Mercer Exit and James St. Exit. Not sure if this is related to reception or to my particular phone model, but the call clarity is also very poor. All of my family is on the East coast, and I'm constantly saying "What?" "What did you say?" when I'm on the phone with them. And yes, this is with my volume turned all the way up.

My brother's and his GF's T Mobile phones are useless at my place on the hill - otherwise I would buy into their reasonable plans.