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When I travel I love Verizon, but at home its terrible. I called and had them come out and check reception here and it was listed as poor to marginal. I was able to get out of my new 2 yr contract and go month to month. Then I had to switch back to my LG env3 so it could be put on extended network so I could use other towers. I would switch to US Cellular which has good coverage at home except it is not as reliable on the road (across the country). Too bad Verison is so big otherwise customer service might be important to them.:(