This system is continually looking for towers. In our home on the edge of Eau Claire the phone will loose it's signal while using it. The phone has been updated, new battery and brought into the Sprint Store on Golf Near the Mall to get a computer update by plugging it in. Guess what it is worse. Sprint here locally will not let us out of our contract until it expired. If we had any updates or changes we had to sign a two year contract. I found out from Sprint offical offices in Cal. That this two year contract signing, is an individual franchise decision. If you need something done look for Sprint Offices in Cal. And look for CEO or the Official Sprint board of Commissioners. And email your complaints to them and things will change. Be specific in your information. Also this phone will loose any reception as soon as you get off of the Main Interstates. On an average There are only one to two bars. Look elsewhere.

Alltel has the best reception of all the providers I have seen in the northwest and westcentral wisconsin area. Cell one has good spots but if you get outside the city you start to run into trouble. Alltel is much better outside the city as well as slightly better in the city.

Great reception all over Eau Claire and most of WI (maybe 6 dead zones on Hwy 94 from MN to Milwaukee).

Dropped Calls - noise on line.