Coverage comments are submitted voluntarily by visitors around the Milwaukee, WI area.
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Cingular service gone from good to horrible with move to AT&T. Only about 1 in 3 calls go through no matter the location from Wauwatosa and West Allis to Brookfield. Huge dead spot in Menomonee Falls. Time to switch.
I've used US Cellular for 5 years now and have had very few issues come up. Any problems I did have were quickly resolved by their great customer service. Reception has been perfect since I bought the Razr in March '06. Have traveled to different parts of the country and still had very good reception. My only complaint is that the phone selection is slightly lagging behind other providers and the cost is sometimes a little higher. But if you want great overall service and a satisfying experience, US Cellular is the way to go!
Home reception is terrible - must stand by a window in order to make or take a call. Reception decent outside the house and all the way to Waukesha (where I work). Customer service, though, is terrible - a bunch of jerks, in my opinion both on the phone and in the store. I'm waiting for my contract to expire and switching.
I get phenomenal reception everywhere from Oak Creek to Mequon to Wauwatosa. I can be in a basement or a warehouse... I get calls where no one else can. The problem is that I get zero reception in my house and since I use this as my primary phone, it creates a great deal of inconvenience. I called customer service (had to go downstairs, out the door and walk about three blocks away from my home in order to get a strong enough signal to connect) and was told that "it's not the service, it's where you live and since there aren't any towers IN the lake, ma'am, of course you are going to get extremely poor reception in that area". Funny thing is, my entire family has Verizon (Brookfield, Denver, Milwaukee and Honolulu) and we all have the same problem... there is a three-foot radius in our homes from which we are able to sporadically make a weak-at-best phone call that gets dropped 70% of the time.
Cingular is bad, just bad. Dropped calls everywhere. Works great out of state but in SE Wisconsin forget it. This is the 2nd company I've tried. No luck with US Cellular either. Looking at Sprint or Verizon next as I won't go back to either based on their poor customer service when I tried to cancel.
T-Mobile has very little to no reception in this area of town. We have two lines of service and two different phones and for the most part I cannot make phone calls in my home and need to run outside to be able to hold a call. The signal strenght fluctuates constantly and most of my incoming calls don't even ring on our two lines they just go directly to voicemail because. T-Mobile has been the most unhelpful -- insisting that they provide adequate service in the area. BTW, when you make a service complaint all they do is just look it up on their little map to see if they "provide service" where you live and / or if there are any major intteruptions. Since they don't actually come out and try and make a phone call from where you are having issues they will always tell you that they are providing satisfactory service and not offer to help further.
