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My phone doesn't ring half the time and calls go right to voicemail. If I make or answer a call, I have to stand in one particular spot and not move or the call will be dropped and even then it takes several tries to get the call to go through and reception can be choppy. Frustrating! We got a Verizon mobile USB device that actually works (most of the time) on our laptop. Thinking of switching to a Verizon phone.