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Old system worked great, no drops or any problems New system - SUCKS. No reception, in or out. The phone is an emergency thing for dr. and hosp. Have been putting up with excuses from co. for a year. Fixing tower, new tower coming, I need to get digital sts. Did - no service. Their statment of NEVER A DROPPED CALL is true - Can't make a call, so no dropped call. Will not adjust fees paid. Last comment by tech was that they know that there is a proplem, but tough beens. How about a class action suite??