No stable signal inside my ground-floor apartment. Will show 1-2 bars but calls are one-sided, too staticky to hear and liable to drop for no reason at all. No reliable coverage between just after Wisconsin along K St.towards 34th; drops unexpectedly every few minutes although clear signal. I like their pricing plans and phones, and they worked great in Boston and Vermont, but Cingular seems to be pretty lousy in the Georgetown area. Switching this weekend now that my contract's up.

Reception anywhere in SE is minimal to poor. I have had every Nextel phone up to the I-860 and no phone receives great reception in that area. It is a good thing I don't need to go on that side of town often.

Over the past six months, I have had no reception in my apartment building or in the surrounding blocks, as far away as Foxhall Road. I used to be able to make Sprint calls from my balcony, but now I have to leave my neighborhood to get a signal.

I used to be an ATT Wireless customer until they merged with Cingular. For the last 2 years, I've had perfect reception in my apartment and around the DC-area. Over 3.5 weeks ago, reception in my apartment dropped along with spotty reception everywhere else, and service has not improved. Cingular has not been helpful only offering an explanation that they're converting old ATT towers -- a process that they don't expect to be completed until November! Plus, they've been less than generous with compensation for a phone that I can't use, not to mention the extra charges that I'm incurring on my home phone. Based on Cingular's refusal to deal with the problem in a customer-friendly way, I do not recommend them.

I had a T-Mobile phone about a year ago, and I did not get reception at all when I was in the law school building.

I moved to DC from LA and need to find a new cellphone carrier (hence how I stumbled upon this forum). Within a month in the area, I had a problem with my phone, so I headed downtown to the Verizon store to have it examined. It is a three-year-old phone, after all, and the quality of electronics in the 21st century is such as it is. The staff there, aside from being completely ineffective to resolve my problem (after a half-hour, they determined the phone was beyond repair, then after another substantial wait, they informed me they had none of that model in stock at that location *nor at their warehouse*), proceeded to try to sell me a new phone and a two-year contract (I should note that sales staff outnumbered tech support 2:1, while tech-support issues outnumbered phone buyers 7:1) which I surely wasn't interested in, considering the fact that if anybody happens to get through to my cellphone while I'm at home, I have them immediately call my land line to assure that the call won't drop randomly. After shrugging off all types of sales pressure and what I consider resentment (who shows resentment to an overly polite reasonably well-dressed potential customer, seriously?) over the fact that I'm really *really* not interested in a camera, mp3 ringtones, or getting basketball games sent to me while I'm on the Metro. Aside from that, I'd have to pay an additional fee to sign a two-year contract, which is a concept that frankly boggles my mind, but I've stomached it in LA because the phone had decent, though never spectacular, reception literally everywhere I went. Even in an elevator in a lead-coated building. Seriously. Anyhow, this is DC, and the customer service is just as awful as ever and now it's peddling a product that's just as pathetic with components that surely aren't built to last. Clearly, I'm seeking an alternate provider. Nextel was my second choice for a while in LA, though I never pulled the trigger because consistently good cellphone reception is unfortunately considered a rarity, and I hear that in DC, it's pretty crappy as well. I moved to Verizon from Cingular in 2002, and while my customer service at Cingular was never as bad as at Verizon, the phone service was mediocre. I've heard that it's improved substantially recently, especially after the AT&T merger--can anybody vouch for its quality in DC? In the meantime, I can only say, in all capitals, PLEASE, IF YOU ARE CONSIDERING VERIZON MOBILE PHONE SERVICE, RETHINK YOUR DECISION. I hope that I might edit this with something constructive in the future. Presently, I will admit that the phone actually had excellent reception on the Metro (but how rude is it to conduct all my long-distance conversations in a subway car?), but other than that minor miracle, I have nothing but vitriol for Verizon Wireless.

BEWARE of DEAD ZONE NEAR EASTERN MARKET METRO With Verizon, poor or no reception on much of this block. No reception inside my small house either. Called Verizon, they say it's a dead zone and there's nothing they can do, nor can they let me out of my contract. Neighbors have had the same problem with Cingular.

Still having problems. Cingular's customer service has been less than adequate. Two replacement models later and our phones still don't work at home. We're tired of buying calling cards to pay for the long distance we're supposedly already getting with our payment to Cingular. WE'RE SWITCHING! (see earlier posts)

We're going on a month of no service at home. Cingular has sent 2 replacement phones (the Samsung was way inferior) and neither of the phones worked. We're tired of not being able to get cell service! Funny, my phone works just about every other place I've tried it, including both coasts, Canada, and various places in between, JUST NOT AT HOME. What gives??

No reception again for the third time in a week! I think it is all former AT&T customers.