EDGE Reception is great... 3G reception is non-existant, despite AT&T's maps saying this area is saturated with 3G coverage.

When driving from Wilmington to Hockessin on Rt. 48, starting at the bottom of the hill at Hercules Rd., the reception fades to nothing by the time you get to the top of the hill at Wilmington Road. I've reached the point where I warn the person I'm talking to in advance that the call will most likely be lost and I will have to call them back.

Zero reception for the last 5 days. Noticed that reception starting decreasing a week or two before, spotty, with bars fluctuating from 1-3, then 0 bars. Have discussed with AT&T customer service (using my land line!) and have been to an AT&T store twice. Each time they re-set the phone, I have service in the store and by the time I drive home my phone loses all reception. Phones have been checked out by AT&T, sim cards changed twice, powered off and on several times. My husband has the identical problem with his phone. No signal in Trolley Square, no signal in Maryland. Once our bars go down to zero we can't seem to get service back without going to an AT&T store for a temporary fix. We never had a problem when we were with Cingular. Since AT&T has taken over our service has declined. And worse, no one at AT&T can solve the problem or give us a reason for continued poor and / or totally missing service.

cing ular - simply the worst I have no reception at home and work for the straight 4 days... .which is middletown, odessa and newark area the cust.serv. tells me they work on it... .

Since July 15, 2005, service has stopped near my home in New Castle County, Delaware. Cingular said all the towers are being converted to gsm only and if I still have an older atdm phone then I am out of luck. If I want service near my home I will have to get a new plan with a gsm phone. My phone works great about 1 / 2 mile away and elswhere in the state. I have a great plan and do not want to change it. Since the Cingular takeover the service has gotten worse. Over 15 minutes to try to talk to a service tech. I miss good old AT&T.

We have never had so much trouble with reception in our entire time of owning cell phones. Calls to Cingular assured us that there were: plenty of towers in our area (Eastern Sussex County), Cingular was working on the tower which caused the poor to non-existent reception, "that particulaar area is a dead zone", it is because you aren't in your home zone (while sitting in my own house), etc. You make up the excuse - Cingular will use it to explain the fact that 90% of the time I can't get reception to even place an emergency 911 call. I have 1 year left on my contract. I will be switching to Verizon - maybe then I can honestly say "Yes" to the question - "Can you here me now?"

I've been a Cingular customer since 96. I've watched my service rapidly decline in the last year. Even got a new phone, thinking it was the problem. Multiple phone calls to Cingular have not improved service. Customer service, while very pleasant, have not been able to resolve my reception problem. My next step... after complaining since March, is to switch this phone for another of the same model. I don't think it's the phone and neither does Cingular, it's the coverage. It works great down in Milford, Delaware! I'm very upset that I've been paying for almost 6 months now for a phone that is useless in my own home. With 18 months of contract to go!

We switched from the Nokia "old technology" to Motorola V220 with GSM hoping it would improve... ..plus the phone was free... .no improvement. I was told that there were a lot of towers in Delaware. A guest had T-Mobile and got reception! At least we have 30-days no questions.

No reception at Greenvill place apartments, nor near Dupont Experimental station. Cingular's coverage is very poor in this particular area. Spoke with customer service representative and was told coverage was sparse for this area.

No reception or very poor andy where around the New Linden / Polly Drummond area... including Skyline Drive.