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These are the cell phone dead spot comments for Delaware. Reception
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Since July 15, 2005, service has stopped near my home in New Castle County, Delaware. Cingular said all the towers are being converted to gsm only and if I still have an older atdm phone then I am out of luck. If I want service near my home I will have to get a new plan with a gsm phone. My phone works great about 1 / 2 mile away and elswhere in the state. I have a great plan and do not want to change it. Since the Cingular takeover the service has gotten worse. Over 15 minutes to try to talk to a service tech. I miss good old AT&T.
Clayton Ave. / Rt. 133 intersection, Dagsboro, DE 19939
Mon Aug 15, 2005
We have never had so much trouble with reception in our entire time of owning cell phones. Calls to Cingular assured us that there were: plenty of towers in our area (Eastern Sussex County), Cingular was working on the tower which caused the poor to non-existent reception, "that particulaar area is a dead zone", it is because you aren't in your home zone (while sitting in my own house), etc. You make up the excuse - Cingular will use it to explain the fact that 90% of the time I can't get reception to even place an emergency 911 call. I have 1 year left on my contract. I will be switching to Verizon - maybe then I can honestly say "Yes" to the question - "Can you here me now?"
I've been a Cingular customer since 96. I've watched my service rapidly decline in the last year. Even got a new phone, thinking it was the problem. Multiple phone calls to Cingular have not improved service. Customer service, while very pleasant, have not been able to resolve my reception problem. My next step... after complaining since March, is to switch this phone for another of the same model. I don't think it's the phone and neither does Cingular, it's the coverage. It works great down in Milford, Delaware! I'm very upset that I've been paying for almost 6 months now for a phone that is useless in my own home. With 18 months of contract to go!
I am west of UDel about 1.5 and all the cell companies admit this area has NO cell service. T-Mobile suggested I forward my cell phone into my home phone when I am at home. Wish I could find even ONE company that serves this area.
Long Neck, DE Manufactured Home Dev., Millsboro, DE 19966
Fri Apr 29, 2005
We switched from the Nokia "old technology" to Motorola V220 with GSM hoping it would improve... ..plus the phone was free... .no improvement. I was told that there were a lot of towers in Delaware. A guest had T-Mobile and got reception! At least we have 30-days no questions.
There are no cell towers in Newark! I was told this by Nextel and Verizon, and Verizon said they were working on the problem. That was 11 months ago and nothing has changed! Once you get into Newark, it's like you've gone into a radio-free tunnel -- no cell, no push-to-talk, nothing. If one of the cellular providers came to Newark and put up a tower and advertised it, they would be flooded with nearly every person in newark who owns a cell phone. I wouldn't mind paying to break my contract if this happened because right now I can only use my phone if I am NOT in Newark!
No reception at Greenvill place apartments, nor near Dupont Experimental station. Cingular's coverage is very poor in this particular area. Spoke with customer service representative and was told coverage was sparse for this area.
