I've been a Cingular customer since 96. I've watched my service rapidly decline in the last year. Even got a new phone, thinking it was the problem. Multiple phone calls to Cingular have not improved service. Customer service, while very pleasant, have not been able to resolve my reception problem. My next step... after complaining since March, is to switch this phone for another of the same model. I don't think it's the phone and neither does Cingular, it's the coverage. It works great down in Milford, Delaware! I'm very upset that I've been paying for almost 6 months now for a phone that is useless in my own home. With 18 months of contract to go!

Dropped calls at this intersection. Same thing with Nextel.

I am west of UDel about 1.5 and all the cell companies admit this area has NO cell service. T-Mobile suggested I forward my cell phone into my home phone when I am at home. Wish I could find even ONE company that serves this area.

We switched from the Nokia "old technology" to Motorola V220 with GSM hoping it would improve... ..plus the phone was free... .no improvement. I was told that there were a lot of towers in Delaware. A guest had T-Mobile and got reception! At least we have 30-days no questions.

There are no cell towers in Newark! I was told this by Nextel and Verizon, and Verizon said they were working on the problem. That was 11 months ago and nothing has changed! Once you get into Newark, it's like you've gone into a radio-free tunnel -- no cell, no push-to-talk, nothing. If one of the cellular providers came to Newark and put up a tower and advertised it, they would be flooded with nearly every person in newark who owns a cell phone. I wouldn't mind paying to break my contract if this happened because right now I can only use my phone if I am NOT in Newark!

No reception at Greenvill place apartments, nor near Dupont Experimental station. Cingular's coverage is very poor in this particular area. Spoke with customer service representative and was told coverage was sparse for this area.

No reception or very poor andy where around the New Linden / Polly Drummond area... including Skyline Drive.

I would not use this service anywhere. No signal or very poor signal throughout Sussex county. I plan on changing carriers as soon as the contract expires. I use the phone throughout the Mid Atlantic and Northeast states. It lacks service in northern Baltimore, I-83, I-81 and I-88 corridors.

With the old Cingular network I had adequate coverage with the change to the Nokia 6200 I have none.

No reception between Rte. 48 and 41