To get Virgin service we must drive at least 2-3 miles from home. We had Nextel before and it was just as bad. Many friends that have other companies also have problems placing and receiving calls from our home. There is a tower at Cleveland Heights Golf Course, but we still have no service. We went with Virgin because of the cost of Nextel for the few minutes that we used per month.

Just Started getting a "Network Busy" message on the phone as soon as I try and make a call

WE purchased a phone and did not get reception at home and cannot get a refund for the minutes. We were very disappointed that we wasted out money. We were lead to believe we would have reception and didn't. Kim Bell

Complete lack of service in many spots on Williams Rd. Drops completely around Louvinia, through W.W. Kelley and returns somewhere on Tram Road.

Fot the past 6 months the reception in my home is very poor. I had to come out of my home to make call. Never once received a call inside my home. As suggested by Customer service bought the best NOKIA phone; still the same problem. I want to switch to Cingular or Verizon; don't have any clue which one will work best.

If I'm lucky I get one bar of reception. We lose calls constantly. Used Nextel for years, but since the Sprint merger the service was horrible everywhere around here. Switched to Verizon. Better than Nextel / Sprint, but not by much. Can you here me at all?

I cannot get reception inside my house. I cannot even send a text, I get no bars. I get my voicemail alert days after the voicemail has been sent. This phone is the abosulte worse! Ergononically not efficient. Too many steps just to make one call.

I live off of Hwy. 27 and my phone won't work on my road or at my house. I used to be able to use my cell in one spot in my bathroom (it woudl end up dropping the call)but now that doesn't even work. I have dropped call all of the time. I can have 5 bars and it doesn't matter. I can't wait to change my service. I pay about $100 a month and can't make a call without it wanting to drop or the other person not being able to hear me. Nextel has done nothing other than to contact another represenative!

Cingular does NOT work within 5 miles of my house. This is a totally dead spot, not a seam of no-coverage.

First phone from Sprint that dropped calls everytime. Goes from a full signal to a dropped call... ... .Im very dissapointed with a company that has always satisfied me in the past 5 years..