This phone service is so unreliable! I never know when I will drop a call. So much for safety issues. I may have a signal at home and then it drops it with no warning. I can be talking to someone on the road to my home and the minute I get to my driveway, it's dropped. I cannot believe that Sprint has any customers anymore. Why do they say they are providing a service. It is inferior service and needs to be improved! What's funny though is that my husband is so loyal to this company! We have to go outside in the backyard if we want to take a call on our cell phones. It's not the phones-it's the carrier! Suckie Sprint!

Pre - ATT it was marginal. Then spotty---ok if I stand in the street. Now nothing. Bye bye ATT.

Reception sucks in Avalon Park.

Horrible! Was told by salespeople that I have GREAT reception in Gateway-lies, all lies. I have NONE. My office is off of Red Cedar Dr.and 95% of the time I go all the way from home to the office with no reception. Voicemail is terrible, calls drop all the time and it is constantly searching for a signal. Would no recommend T-Mobile to ANYONE! My sister in Atlanta has T-Mobile as well and she is just as unhappy as I am with the service.

Every once in a while you get 1 or 2 bars but most of the the time none. They need better service in the Ocala national Forest.

There is no Verizon Wireless Coverage in Mid Florida Lakes, off CR 44 in Leesburg, FL

Have not found a phone that works in here yet.

While the features of the Blckberry 8700 are great and very useful, the T-Mobile FAILS miserably in the primary use of a mobile telephone - the ability to communicate through the medium of radio telephony! I have NO reception in my home and I have to walk aimlessly around my yard or out into the street to sometime get marginaly quality signal. The Blackberry drops more calls that it holds on to! This is true in all of the geographic markets that I have been in during the past year - everywhere from NYC, Washington, DC, Atlanta, Tampa, New Orleans, Chicago, Houston, Denver, Idaho Falls, San Francisco and Los Angles. T-Mobile service is better overseas in Europe and the Middle East - but not good in the USA!

None of 4 family plan rzr phones have any usable service inside our home. I am 300 yards from a cell tower. this product defect reduces its value by at least 50%. You begin to question the need for a cell phone at all. once my last year of contract is up I am switching. we had 4 virgin mobile prepaid phones for over 4 years with no dropped calls. cool costs you.

I dont even get reception in my own house, or even outside of it. Dr.down the street 1 / 5 a mile and I get 3 bars. Its a joke, dont go with sprint. My roomate as Verizon and that works like a charm.