No reception in the building unless I stand in 1 spot.

Phone shows 5 bars, but calls do not go through during rush hour and other peak times.

Reception in this area is terrible. I replaced my phone already and that did not solve the problem. My neighbor has AT&T and his works fine. Stay away from T-Mobile.

Verizon has dead spots in Naperville. They also have misrepresented this situation three times over the last 6 months. It's frustrating - I live in the middle of a large suburb and can't get good cell service.

Reception in Prospect Heights Area is non existant! I should have stayed with Cingular. I went for the cheaper rates and the quality of service is horrible.

Horrible reception in this entire area. T-Mobile says they are aware that the reception is bad in this area and that I should request my money back!

Very bad reception in Tinley Park. Ridgeland, Oak Park Ave., dropped calls at home.

No reception indoors, poor outside. Calls frequently drop.

The entire city of Carbondale is dead for T-Mobile. There is reception just east in Carterville, and on the extreme west side of the city towards Murphysboro. It's unfortunate because this is a college town.

I am unable to make calls inside the house. Reception outdoors varies from poor to fair.