Ridiculously poor to no coverage. When initiating a call, I get a "call failed" message over 50% of the time. Dropped calls happen multiple times a day. In Chicago, I've used Sprint, T-Mobile and US Cellular but had to switch to AT&T for work. ALL other providers were FAR superior to AT&T.

If anyone gets a refund and let out of their contract for AT&T's failure to provide service, post here and let us know! I've tried the BBB.

This is ridiculous. I will insist on a refund of my contract.

From '08 til just 2 weeks ago service was poor at best but now suddenly there is zero reception in my home. I miss important phone calls, mail alerts and text messages every day.

According to T-Mobile's "innovative" map which is supposed to accurately give reception for addresses, we should have the "best" service T-Mobile offers. I haven't had one bar in two days. I am thankful for two things: 1) I just moved to Martinsville and bought our home, so I won't be moving anytime soon; 2) I have 15 months left on my T-Mobile contract so I won't be able to cancel anytime soon. (see the sarcasm).

The strip of Sheridan from Hollywood Ave. to Granville is virtually useless and from Thorndale to Granville there is NO service. Even standing outside you can't get a signal. How can any part of Chicago be without service. AT&T is the worst. AVOID AT&T. Don't fall into the iPhone trap like I did.

On I-57 from Manteno to Monee it is pretty much dead. I fluctuate from 5 bars to no bars and always drop calls in this area.

Most times at this intersection it is a dead spot and I drop calls.

I lived in Danville for a few years and had no problem with service from Verizon. I moved about 4 miles southwest of Danville, and reception is horrible. In my house I typically have 0 bars. Someone may send me a message or call and I will have no idea until 20-30 minutes later when it finally comes through. I usually have to stand by the front door or in the yard to talk. I don't want to leave Verizon, but we are considering our options.

The reception in my apartment was really bad for a long time with AT&T, but a few months ago it got even worse. My phone is practically useless now - I rarely have any bars at all and it can take 6 hours or more for texts to come through at home. A lot of food deliveries turn around and go back to the restaurant because they can't get a call through to let me know they are at the door of my building! It is beyond frustrating and I'm looking for a new plan.