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Verizon has also told me that they have a tower IN Atchison and reception should not be a problem. Their tech support rep had us on the phone for over an hour "checking" the settings on our phones, needless to say, nothing has worked. They were supposed to call us after "checking into" the problem... that was 4 months ago and we've decided not to wait! I thought this was the network that stood behind its customers... ..WHERE IS MY NETWORK??? HAVE YOU SEEN THEM???

I was shocked to find zero Verizon coverage in Atchison. Kansas City which is only 35 miles away gets perfect service. Verizon claims they have extended service in Atchison, but they have none. They claim they have it through All-tel towers but the nearest All-tel tower I can find is 25 miles away in Everest, KS. Also, All-tel's coverage map indicates they have roaming service in this area, so I don't know how they could provide service for Verizon if they can't even provide it for themselves! Verizon we need you here!

Maps show Expanded digital all over town, through to Leavenworth and on to KCK. No service (phone says "Searching for service" until about 5 miles from Leavenworth. C'mon Verizon, put up a stinkin' tower!

I always call a special someone when I'm about 5 miles north of Topeka because I know I won't have to talk long. It's better than faking a bad signal because it's a surprise to both of us when we're suddenly disconnected and he can't call me back. There is nothing, nada, not even a hint of a signal until the Holton water tower is visible.

Atchison--no reception thru Verizon. When I called, they said I should at least get a roaming signal. I had No Service.

We had reception here last year but we don't now! Why not?

I had been with Alltel for 7 yrs and finally got very fed up with no reception, dropped calls, and static. After many many trips to Alltel trying to get someone to listen to my problem and after upgrading phones and upgrading phones and listening to their line of BULL, I finally went to Verizon Wireless hoping they would be better. The first 2 months was great! Then it began to happen all over again. Dropped calls, poor reception, or NO SERVICE. I have been to their store in Wichita complaining, I've contacted them numerous times by phone calling their customer service, and I am in the same boat that I was in with Alltel. So, I refuse to pay the high phone bills every month get no service in return. What's the use of paying for nights and weekends if you can't use the phone? I absolutely have no service bars. If, I do have 2 bars, I will stand outside in one spot, make the call, and pray that the 2 bars will stay long enough to make the call, but NO, the call doesn't even make it through, it's dropped. It's so exasperating! I'm taking the phone back and cancelling my phone service! So, my point in saying all of this is, don't purchase a phone or plan from Verizon Wireless because this is an extended network and they do not guarantee service out here (we found this out too late). Verizon Wireless uses Alltel towers. Duh! The only difference is that Verizon Wireless will let me return my phone anytime since I'm in the extended network calling area without cancellation charges, unlike Alltel!