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These are the cell phone dead spot comments for Kentucky. Reception
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Lost AT&T cell signal at my home on 11 / 9 / 09. Up until that date, I had great reception. I called AT&T Tech Support and was told since their merger with another company they were required to turn off some of their towers. Apparently, there is not going to be any quick fix to the problem until new towers are built in the problem areas. I did manage to get 2 months of credit to my account by asking if my bill could be adjusted. I was also told at some point in the near future AT&T would have a 3G Microcell Booster available for home use to improve reception. Of course that will be an additional charge. Call AT&T and voice your complaints if you too have lost reception. If enough people complain, we may get a new tower sooner than later.
I have had AT and T for 5 years and have never had reception past Jimbos grocery all the way to Manchester Kentucky. I also camp and boat on Lake Cumberland and Laurel Lake with very poor reception. While camping at Laurel lake we have no reception while in the Campground or on the Lake. I (My Family) will be switching to Verizon for better coverage. I have been with AT&T because I am very brand loyal but I must make the change.
I had good to excellent coverage until 11 / 09 / 2009. On that Monday (3 days ago) my coverage was dropped... message when trying to connect: No Network Coverage. I drove a couple of miles to Berea and had a signal. So I called the AT&T assistance number, downloaded new data, etc. They are looking into the problem... . I know of 3 other AT&T customers on US 21 toward Paint Lick that lost their Network Coverage (NO SIGNAL... NO BARS) on that same day. I think one of their towers may have a problem, or they updated their network data, or they changed the power rating, or something changed, and our area is not in their coverage area. It could not be a problem with 4 different brands of phones with the AT&T network happening all at the same time unless some programming code / firmware / software was modified or a tower disabled. Since this is my only phone, I need to use it everyday and cannot drive 2 or 3 miles to get a signal. If this problem they created is NOT resolved very soon, I am switching providers. I don't won't to that since I have been with Cingular / AT&T several years and have always had good service until now. Please AT&T resolve this issue quickly... .
S. KY 837 Argyle / Poplar Hill Rd.1649 intersection, Liberty, KY 42539
Tue Oct 20, 2009
I have no reception at my home and for at least 7 miles in either direction. I'm going to have to change my phone service because of this. My phone bill is way to high to not be able to use it at home. I don't see why AT&T can't put a tower in this location. I hear people complaining about this all the time. They're going to lose a lot of customers!
The Woods / Vanmar Dr. and Curtis Pike intersection, Richmond, KY 40475
Fri Oct 09, 2009
Less than a half mile into Curtis Pike after turning left from Barnes Mill there is no signal. In our home around the area, signal is very week. Maybe 2 bars at the most.
I live right on the Clay and Laurel county line. No reception after you pass Jimbo's grocery on East 80 all the way until you get to Manchester Walmart.... This service blows out there... Don't recommend to anyone. There are dead spots all over the county as well... I drop calls every few miles. Be on the phone and look, dropped call. Then not 10 feet later I got full bars again. It's a joke.. can't believe I pay for it!
I had been with Cinular since they came to the area back in the early 2000 never had trouble with service at all. I have lived in the same house since then as well, now I can't keep a call at all. Every time I get on my cell it drops me. They made all these cell phones 3G and now you can't get coverage, come to find out there are no towers close to support the area. That came from AT&T the closest towers are in Ashland and in Greenup. At&T say's that they will can't do any thing unless people start calling in and insisting they put a new tower in here. I think it is pretty bad that I never had a problem befor but I do now and the fact that they know this area does not have good coverage yet they still sell every one their plans then you are stuck because most always singns a 2yr contract when they start with them. To beat it all they even have a AT&T cell store in Grayson and have no coverage in most areas, that is pretty sad!
