NO phone company what so ever has any tower or or around Penasco. NONE

In my office, there are people with 4 other cell plans which all get great coverage in the building. When my phone rings, I have to run outside to take the call. My 2 year contract is up in a month, and I can't wait to switch. Alltel has treated me very shabbily in addition-cutting off my son's phone (family plan) before we even got a bill. They had $1200 of bogus roaming and LD charges on it, didn't tell us, and cut his phone off when he was traveling without telling any of us they would do it. Straightening it out was a customer "service" nightmare. Oh ya, they aren't national either-we couldn't find stores in NY or DC when we had difficulty on trips there.

The entrance to Eldorado is one of the biggest cell holes in the nation for a commercial area. No cell reception anywhere around the commercial areas. I have been with Alltel since the beginning (98?). Overall pretty good except right where I live and up on Rowe Mesa where there are mysterious hot spots in the middle of nowhere where we get perfectly good reception. There is also an abundance of dropped calls. The LG 3200 is at least two bars below my previous Motorola V60. I regret everyday that I gave up that phone. In anything close to a marginal signal area, the LG just doesn't pull anything in.

I got a phone with alltell two months ago and have been unable to make any calls in Santa fe or Albuquerque. The phone always indicates "Roaming" and I now know (after speaking to several CS reps) that when it's on Roaming, I can't make calls (except by charging it to a credit card, using a collect call service or by obtaining a special PIN). I use a pre-paid plan so don't know if it's different for those taht pay monthly but I am so angry with this provider. They knew where I was going to be using my phone and no one told me I wouldn't be able to make calls -- I'm working on getting a refund from them.

Was at Angel Fire, NM over the the days of March 1st to the 4th. Have always had reception till this time. Called tech support there was no help there. Said there must not be a tower to hit but other people talking on their phones. I would say there was a tower! Have Total Freeedom Plans for area that is to be covered but no coverage. Bet they dont reduce the bill!

had coverage at angel fire until recent. phones read no network coverage. no one at Alltel knows why this is happening. multiple service orders placed. Alltel still advertises coverage at Angel Fire although there is not. Not analog or digital

No signal on either mu Motorola flip or my wife's Razr- although our pre-paid Nokia TracPhone works great, even while hunting up in the mountains.

Alltel says they have an "Angel Fire" cell phone tower -- which does not exist. Alltel will not let me out of my contract even though I have moved into the area. Buyer beware of Alltel.

I have several different phones and none of them work in this area. It shows complete digital service and full bars but a call will not go out. Also shows roaming when the map shows home area! I am very very unhappy with the service. My sister in law has Sprint and my brother in law has plateau. His works every where and hers works most the time.

I have been with the various companies that are currently Alltel since 1991 so I am not complaining about Alltel which has served me at home and in various cities in the Southwest extremely well. Please take this note only to comment on the seemingly permentant dead sport at the location I have listed above.