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No reception what so ever. Call customer service, indicated all tower around area are down. No service for over a month

Use to get 3-4 bars inside my apartment. Now I get no service at all on two different phones. Happen a few years ago but Cingular sent out an update to my phone and fixed the connection. This time its a no go. Been over 2 weeks now with no service at home. Will need to find a new carrier as the phone is used for work.

As of late, AT&T cell coverage has become terrible. E.g. long delays in transmitting text messages, dropped calls, loss of service. I'm curious if this is a homeland security issue in Manhattan affecting all carriers or if AT&T is just farming out its duties to subcontractors.

I was there on a Beautiful Saturday, April 18th around 450 PM and I was trying to call my best friend..the bars were there for 3G..but nothing when I was dialing..after 5 tries..i manually switched to the older Edge network..and after 6 more tries..on the sixth try..the reception had a lot of static and was garbled..i thought it wa sthe park..but the funny thing..when got to the middle of Sheep Meadow..i got a signal!..but by that time..an hour later it was too late..as the party already left the park

Just bought a Verizon phone because I bought the hipe. This junk phone is killing my business. I cant hear you now? Use to have T-Mobile they were bad but at least I paid less. Verizon has noooo coverage in grand central. yet these guys have posters saying reliable... . talk about false advertising...

No service in building on West 86th street. Phone network changes to At&t, even though I pay for T-Mobile service. I always drop calls especially before entering the one train. Awful service.

I have AT&T, live next to the museum of natural history and yet... ... .yet, I cannot get a single bar of AT&T service in my very own apartment. We all know AT&T stinks for cell coverage in NYC, but one would think being located virtually next to one of the largest NYC tourist attractions, I might have a little bit of coverage. Nope. On a good day, you can find my husband and I waving our hands / phones in the air in 1 of 2 very precise spots within our apartment that once in a while, will actually transmit a text message. I don't understand how AT&T is getting away with this! I'm certainly far from a legal expert but isn't a contract a binding agreement that BOTH parties hold their end of the bargain? How is it that I am unable to terminate my contract when the other end is not fulfilling their end of the agreement??? To make matters worse, I pay a substantial amount of money to have this "phone service" each month yet I have to take private and / or professional calls in public on city streets and parks because I can't make a call in my own home? I once had to take a job interview via phone in a starbucks and was mortified when the baby next to me began screaming... ..I ducked into the restroom. The day my contract expires I am chucking my iPhone into the center of the street to watch MAC trucks smash over it all day long. I'm told it will cost over $200 to end my contract with AT&T, despite the fact I can't make or receive a single phone call outside of a public place. Unreal.

I have never had good reception in my apartment, but that used to mean that I needed to keep my phone by the window and couldn't talk in the kitchen. Three weeks ago, I started having NO reception in my apartment - I have emergency-call-only service in all rooms of my apartment except for once in a blue moon in the back room by the window. Needless to say, it is absolutely ridiculous and there is not a thing I can do about it as long as my company is paying my phone bills. BALLS.

Appears to have full bars for phone and internet on my smart phone but the Media Net of AT&T provider has actually shut down. Message indicates there is no connection at the provider end, not at my phone. This happens more frequently since March 2011 and sometimes all my efforts to reconnect take hours to work. If I walk to Broadway with the phone it eventually connects with Media Net again. Terrible. Can't trust this provider and it is costly.

When I started working at W 86th and West end ave 3 weeks ago I had like 2 bars and could send and receive calls. Now there is no service within a block of the apartment, sometimes more. I called T mobile and they filed the complaint, but I don't get cell service, so I am not a happy customer. Have to use the client's phone to coordinate the work and my workers get 3 bars to full power (sprint and cingular). sucks.