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I purchased phones for my family that live in TN. I was visiting earlier this year with TDMA nation service, and there was perfect reception. I upgraded my plan to GSM nation and was very happy about giving out the phones to my family. I drove almost 11 hours to visit my family and drop off their new phones as a suprise the 1st week of June. The suprise was on me though. After handing out the phones and powering them up, there was no service. I drove 15 miles one way, then done a turnabout and drove almost 30 miles before getting a reception. I called Cingular and had them look on their intranet about work being done and towers in the area. After spending 1 1/2hours on the phone with them, they informed me that 2 definitely within 5 miles of each side of her address, possibly 3 towers would be upgraded to GSM by the 1st week of September, so I thought ok, I can handle that. As of today, there is still no signal at my mother's house. I have an 850 minute UM2M nation plan and am rolling over an average of 500+ minutes per month. The other downfall to their rollover minutes is that you have to use the monthly minutes completely before any rollover kicks in. I didn't notice this until after having minutes drop, over and above my regular minutes, 12 months later. I also, have yet to find any terms of use stating that this is the case. To heck with the rollover, I just want to get the service I am paying for.

Phone works on Hwy. US 25-E for a couple of miles through town, but that's about it... won't work at my house or this end of town.

I still the same Mr. Cingular its ashame all these people have to carry phones and not be able to use them they make good paper weights

I've been with Cingular for 5 years ever since they were Bellsouth the reception has gotten worse over the years now it totaly sucks all over Morristown you go to the Cingular store and they just act stupid and blow you off we know about AT&Tt and Cingular merging and you would think it gets better but it hasnt they need to get off there butts and fix it or cingular is going to be a thing of the past cause verizon has a killer reception here and alot of Cingular customers are switching just like im going to so cingular or who it may concern check and see how many youve lost in the morristown tn. area just remember meat heads you work for the people the people doesnt work for you.

Spotty and weak reception in much of northern Unicoi County. Cannot pick up anything at my house.

I live in Madison, TN... but my family lives in Trezevant, TN. The cell phone service I have is Cingualr and I can't get any service at family home. Will they ever put towers in that loction?

POor for 5 miles in any direction. Good North, South and West of that.

Dead spot here, kinda small area, prob due to the angulation of the mountains

I was lucky if I got one bar in the East knoxville / Kodak area VERY sucky service

I have had Cricket for 1.5 years and still can't get service. Cricket SUCKS because they won't let me out of my stupid 2-yr. Contract. There company lies to you telling you can get service anywhere in Knoxville. I would never recommed Cricket to anyone.