Until September 2021, my wireless service was with cricket. Hearing about the additional features offered by T-Mobile for the same cost of my cricket plan, I switched over to TMobile magenta plan. Since then, I have experienced many dropped calls from my specific location as well as intermittent to non-existent functionality of the hotspot tethered to my laptop. I've gone to at least five different T-Mobile stores where employees have told me various things including make sure the phone is tethered directly into the computer. That piece of advice has been helpful in allowing the hotspot to work. However the hotspot is not always working, even with the tethering. Could this be a tower problem? Please note that my old cricket phone provided 100% reliable hotspot too the same computer I am using now.Was this review helpful to you?
While just text messages go through to the receiver, any screenshot does not. I would put this down as the fault of the city that does not insure that there is very good cell phone coverage in the heart of its city - Times Square.Was this review helpful to you?
There's basically no data with T-Mobile anywhere in Times Square... pretty bad when you're NOT a tourist and live / work here.Was this review helpful to you?
Inside the building the cell phone reception is as good as nil. I heard T-Mobile even provides 'boosters' for you, but even with it, its a hit or a miss. So they know the issue but can they fix it?Was this review helpful to you?
Bought a prepaid card and was promised 4G. On different occasions I tested the connection with speedtest. Average download: 1.25 Mbps, average upload 0.42 Mbps. Very bad quality and too expensive.Was this review helpful to you?
Sprint is god awful trash all over this city in 2017. I can text and call but who cares the 4g Lte and 3g says it's around but nothing, nothing that uses it works steady -_-Was this review helpful to you?
Only 1 bar during day... . 2 or 3 late night... ..on LTE. 3G is fine 4-5 bars... . always need wifi for dataWas this review helpful to you?
Can make and receive calls and texts but data is practically non-existent when just a year ago it was great. I'm guessing their node is completely congested and they need to add capacity.Was this review helpful to you?
Had only one signal bar. Although I have not experienced dropped calls, but data was coming at a snail's pace. I find across time square and Manhattan AT&T service is very poor. Cricket uses AT&T service. 2 MB download and 5MB upload. It should be 8 MB down and 8MB upload.Was this review helpful to you?
AWFUL! Service disappears for hours without even changing locations. Sometimes the service is fine, sometimes it doesn't exist.Was this review helpful to you?