Bought a prepaid card and was promised 4G. On different occasions I tested the connection with speedtest. Average download: 1.25 Mbps, average upload 0.42 Mbps. Very bad quality and too expensive.Was this review helpful to you?
Had only one signal bar. Although I have not experienced dropped calls, but data was coming at a snail's pace. I find across time square and Manhattan AT&T service is very poor. Cricket uses AT&T service. 2 MB download and 5MB upload. It should be 8 MB down and 8MB upload.Was this review helpful to you?
AWFUL! Service disappears for hours without even changing locations. Sometimes the service is fine, sometimes it doesn't exist.Was this review helpful to you?
TBH, I've never had a problem with Sprint service until I moved to this apartment. The service on 10th Ave. is practically non-existantWas this review helpful to you?
I have to stick on my office window to talk on my cellphone. I am lucky if I get 2 bars. I am paying $95 a month for 5 G. Funny.Was this review helpful to you?
Lycamobile works ok around New York but we will wait and see for the rest of the country and will report backWas this review helpful to you?
The other reviews on here don't take into account this is NYC, even though some of the reviewers appear to live and work here. New York has several complications for cell phone carriers. Tall buildings is one obvious one. Cell phone towers have limits to their range. When you work in a tall building on a floor above 20 or so, you can probably expect poor service unless your building has some way to boost signal strength. My suggestion is if you have a phone that allows you to connect to the internet wirelessly, do so. Some providers (T-Mobile is one) even allow you to make phone calls through this wireless connection. This problem with tall buildings is common to any cell phone provider in New York. Another issue of course is the large underground rail and subway system. Cell phone providers have begun creating a network at the platforms. You can get service at most platforms in Manhattan and in some platforms in the other boroughs. Service while on a moving train is almost non-existent, as it would require allowing the providers to get into the tunnels to set up some sort of continuous network. For now, it doesn't exist, and it doesn't matter which provider you have, the issue is the same. Most New Yorkers know their smartphones won't work while the train is in motion and underground. Other than these two instances, I have great service anywhere I have been in NYC. I understand that tall buildings and subway tunnels are a tough issue for the providers to resolve. Just be realistic in your expectations. What you really should be concerned with is when one provider can't get decent service in NYC where others have no issue (Sprint). If you live here, switch to someone else. If you're just visiting, grin and bear it or pick up a prepaid phone from another carrier that you can use while here.Was this review helpful to you?
Very poor data connection Most of the time spins to get the towerWas this review helpful to you?
I work inside penn station and my Sprint phone has no signal I got to keep moving from one place to the other to make a phone call or go outside to the street I saw contractos from spring installin antenas inside but they dont even know when this job is going to be finnish meanwhile all my coworkers have Verizon and then can make call and search the internet just about everywhere This situation sucks and I'm getting tired from this situationWas this review helpful to you?
Terrible service. I am constantly travelling around the city and rarely get "4G" and when I do its terrible speeds. I can stand in one spot and run the full gambit from 4G to 3G to 1x to no service without moving. Full "4G" right now, just ran speed test and getting 2.91Mbps. A Tmo co-worker just got 29.91Mbps, with only 2 bars 4G. Just not worth it to save the few $ that my company discounts for sprint, today they lose another customer. Cant wait to get the Note4 on Tmobile!Was this review helpful to you?