No data. One signal at Goldman sach building. No signals. Sometimes get edge. I wonder how T-Mobile claims to have a service even. When there is data coverage no page render. Speed test show 0.2 Mbps. Tmobile sucks. Everyone knows. I am looking to switch over after 15 years of customer. I hate it. I kept service as I do not watch videos so not a big data user.Was this review helpful to you?
T-Mobile service is getting really bad in Jersey City Downtown area, after 5 years I think it's time to look for more reliable provider. I've been calling tech and customer service for months, empty promises and more BS from T-Mobile. They told me to change a phone, which I did, but the same problem persists. Maybe their outspoken CEO should visit Jersey City and see how bad their service really is.Was this review helpful to you?
Phone never rings. Get notification for voice message and then can't get them unless I'm in a certain corner of my apartment. Dropped calls galore. Delayed text messages. Sorry that I got this service and switching asap!Was this review helpful to you?
Never gets signals and getting data is a myth.Was this review helpful to you?
Drop calls full of static and blackouts very poor reception ZERO bars on signal.Was this review helpful to you?
Signal is spotty at best when outdoors and not available at all when I enter most buildings... regardless of floor. I've shelled out the $$ for a new phone to no avail. When I do have coverage and happen to habe my wi-fi on, I'm spammed to connect to the area cable providers wi-fi... however, Verizon isn't an option and there's no way to opt out or indicate this 'exception other than to not be on wi-fi.Was this review helpful to you?
Not sure what is going on but I basically have a non usable brand new S8+ phone. Am locate just off of West St. in downtown NYC. Literally, only between 0.05 to.75 Mbps download speeds. I called tech support and they said many people calling and it is due to the upgrade going on to LTE-U. Sprint wasn't even this bad... but on day 3 of T-Mobile, I'm not happy... hopefully upgrade is legit and we'll all benefit from some super speeds soon!Was this review helpful to you?
I only have one circle / bar full while in my apartment. Calls go straight to voicemail and I'm experiencing a significant amount of dropped calls. This is all within the last six months.Was this review helpful to you?
Never had much of a problem - service seems ok all over city. Cant relate to the service problems others seem to have. Could it be phone related? I have an Iphone 6s.Was this review helpful to you?
Although "OPEN SIGNAL" APP SHOWS STRONG SIGNAL FOR SPRINT, All my calls are intelligible and Every Call gets dropped... The app also shows that there are NO NEARBY CELL TOWERS... . My phone has been tested many times and it's working properly and others in my building are experiencing the same issues... .I also tested I PHONE 5 S and results are the same. Any suggestions to improve horrible reception???? Thanks to all that reply...Was this review helpful to you?