T-Mobile
(5 stars) |
Chesapeake | Greenbrier,
Chesapeake, VA 23320 |
Recently switched to T-Mo from Sprint. Sprint's coverage was absolutely awful. At work, in Nofolk, I often had no signal and at Home I was lucky to hold a signal reliably as well. I was even sometimes not getting calls at all, the phone would never ring and the caller would go straight to voicemail every now and then. I even had texts just never show up or show up hours after they'd been sent to me. It was awful. Finally we got sick of it and switched to T-Mobile. The difference is like night and day. On T-Mo I have full 3-4 bars 4G LTE at work and at home I've got 5 bars. Out and about my signal never drops and I have yet to miss a call or texts and have yet to have any texts show up delayed. Just an over-all much better experience. So glad we switched. No more missed calls, no more dropped data connections, much faster LTE and just more peace of mind. Never going back to Sprint and I was a Sprint customer for more than a Decade.
Was this review helpful to you?Verizon
(1 star) |
Shore Dr. | Shore Dr.,
Virginia Beach, VA 23455 |
Texting is fine- calls are terrible Cracking and loss of calls Have updated softwAre
Was this review helpful to you?Sprint
(4 stars) |
Lafayette Blvd.,
Norfolk, VA 23509 |
Sprint is better than AT&T in Norfolk. Speeds aren't any better but I can get a signal in many areas AT&T was not able to penetrate into.
Was this review helpful to you?T-Mobile
(1 star) |
Granby St.,
Norfolk, VA 23504 |
I attempted to switch from Verizon to T-Mobile due to their international rates. I am military and T-Mobile offers great rates in Qatar. I was told that my Galaxy S6 would work by a T-Mobile Rep, and ordered SIMs under the Bring your Own Device plan. I was informed that I could receive a full refund within 30 days by the rep on the phone if I changed my mind. I received the SIM cards, and learned that my Verizon variant S6 wouldn't support data services on the T-Mobile network; from what I gather my location relied on a Band that they didn't provide? Regardless, I closed the account and asked for a refund on the SIM cards. I was initially told by a customer service rep that they would not refund the SIM cards. After reviewing the information I received when I initially began the process of switching and noting that it did say I had 30 days to get a full refund, I called back and was informed that I would receive a refund for the SIM cards (that was after being bounced around several times to different reps and eventually their orders department. I was informed not to worry about returning the SIM cards, because it wasn't economical for T-Mobile to reuse them. I was told that I would receive a refund for the SIM card purchase. This has never happened. I have interacted with them over the phone and on chat numerous times, and been given the run around every time. I am disputing the charges with my credit card company based on the chat logs I have promising a refund, and I am also posting to this and other forums in the hopes that prospective customers will see it and stay away from Tmobile. My goal is to cost them at least as much in revenue from a potential customer as they have effectively stolen from me. So, if you're reading this, please take my advice and stay away from Tmobile. They ripped me off, and they might do it to you as well.
Was this review helpful to you?Sprint
(1 star) |
Indep Dance Blvd. | Lakeside Rd.,
Virginia Beach, VA 23455 |
Service very poor. Sprint installed an Air Rave in my home. Still poor service. Time to change
Was this review helpful to you?Verizon
(0 stars) |
Volvo and CrossWay Blvd.,
Chesapeake, VA 23320 |
This my work location. In the last 6 months I have worked here my phone has never worked. So wrong and so many ways. Just saying.
Was this review helpful to you?Verizon
(1 star) |
Tanya Drive, Mrbane ,
Portsmouth, VA 23702 |
Phone drops call get one bar to none at home inside and out. Dr.one to two miles from house and two to three bars
Was this review helpful to you?Sprint
(1 star) |
Hampton Roads,
Virginia Beach, VA 23464 |
Been with Sprint for about 5 yrs now, and the last yr has been HORRIBLE. I am shopping around now trying to switch carriers. I don't receive phone calls at all. People will call me asking why I haven't called them and I have no notifications that anyone called. This has been an ongoing issue now for months.
Was this review helpful to you?T-Mobile
(2 stars) |
Beverly Ave.Across From DePaul Hospital | Granby,
Norfolk, VA 23505 |
This new claim of their lower bandwidth signal or whatever you call it and signal working 4x better in buildings is not yet available in Hampton Roads. Reps over the phone tell me it's coming soon, but I'll believe it when I see it. Service is very poor most everywhere. I would strongly advise not getting T-Mobile to anyone anywhere in Hampton Roads.
Was this review helpful to you?T-Mobile
(1 star) |
Volvo Pkwy. and Eden Way (Greenbrier) | And Also Hickory / Edinburgh Area,
Chesapeake, VA 23320 |
T-Mobile has horrible reception in Greenbrier! I can't even send a picture in a text, or refresh any social media apps. In Edinburgh, I get "0" service. Nothing. Nada. I am so angry that I gave up my legacy Verizon "truly unlimited" and grandfathered plan for this. The T-Mobile ads lured me in, but as soon as my contract is over - back to Verizon I go. If I'm going to overpay, at least I will have service. What a joke.
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