T-Mobile

The signal for the T-Mobile services is subpar in most of uptown areas. Simple music streaming becomes very difficult during peak hours around uptown. Having said that speaking to other people, it seem other carriers have the same issue. I remain with T-Mobile because outside of uptown I am able to stream music / videos pretty easily. The unlimeted data is a huge plus since I use aroudn 30-40gb per month. Also I traveled to Europe and was able to get free data during my trip.
Was this review helpful to you?Verizon

4G coverage in Uptown is usually no more than one or two bars. In my building it's just one bar, which may be expected since indoor coverage is affected by so many factors. Service routinely switches to 3G, so coverage seems to always be right on the edge making surfing the Web slow and frustrating. This results in my battery draining quickly while in town. Seems like service was better a few months ago so I've been wondering if a tower is down or if a roaming agreement for this area has changed and affected the service. Bottom line is I have not been pleased with my service for a while. I have a Galaxy Note 2 and it's in good working order, but other Verizon customers in my building report the same bad service issues using a variety of different phones.
Was this review helpful to you?Verizon

Very poor reception in the building. Regardless of floor. You have to be in the park before you have a decent signal. Dissapointed in Verizon, this is a major metropolitan. They should have stronger towers.
Was this review helpful to you?AT&T

Husband and I have NO reception in our condo. Rarely, we can receive calls at home if we stand in one 2 ft sq area pressed up against the window. Even more rarely, we can place a call from that same spot. He also has NO reception in his Manhattan office. We have to use WiFi / Skype to call anyone. And lately Skype has been crashing on our Nokia Lumia 820 and 920. We're about to pay $340 to get out of our contracts. Epi Center reps said there would be more towers and improved reception come fall. It's worse than ever.
Was this review helpful to you?Sprint

My wife and I chose Sprint because of the low cost plans, but there is no way I can make you understand how bad their phone and internet reception is because it's a constant battle. We do not get reception in our home, or our previous home (have to talk near a window or on the patio). I own a company and my wife is in Real Estate and we do business in the Clt Metro Area and are price conscious consumers. We often lose phone calls while driving in Charlotte. Its rare to get 4G or LTE service. Most is 3G or less which means that the internet doesn't work. We've had Sprint for 7 years and have explained our issues to Sprint and they gave us a free Airave to boost our service, but it didn't work and actually hindered the wi-fi inside our home. We are fed up and have decided to pay $500 to cancel our contracts + the extra $30 / mo for phone and internet service that actually works with Verizon or AT&T. I can't tell you how many times we'll be with friends and everyone else has internet or phone service and we have none or ours just works painfully slow. Think about their business model - Their plans are very cheap, and they don't have more customers than Verizon or AT&T so how can they pay for a network comparable to Verizon or AT&T? I don't think they can.
Was this review helpful to you?T-Mobile

I've not had service for two day. I was told there was an issue taster would be fixed same day but no change.
Was this review helpful to you?Sprint

Reception sucks and calls are dropped. Call quality is terrible. Sprint wanted me to pay another 120$ for a booster! Don't buy Sprint!
Was this review helpful to you?Verizon

I started with Verizon in Florida and could not get reception inside my house. Moved here and do not seem to have too much a problem. I can get and receive call inside and outside of the house. However, recently I was told that by someone they could not get through. It's a shame a city the size of Charlotte has such terrible phone reception among it carriers. I have been reading all the comments and none of the carriers seem to be outstanding.
Was this review helpful to you?T-Mobile

I can't believe T-Mobile is rated highest in Charlotte. I have T-Mobile (unfortunately), and where I live (around Kilborne Park on the east side), there is a reception, at most, one bar. I'm talking about being outside. If you're indoor (just in a house for example), forget it, there is absolutely no reception, anywhere in the entire area. It's ridiculous.
Was this review helpful to you?Verizon

Verizon Tech Support tells me that they lost a lease on a nearby cell tower in June 2012, resulting in poor coverage for customers in this area. I only get 2 bars inside my home and drop every call. They recommended a "network extender" for inside my home. If you're experiencing coverage problems in your area, please contact customer support to report the problem.
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