My wife and I chose Sprint because of the low cost plans, but there is no way I can make you understand how bad their phone and internet reception is because it's a constant battle. We do not get reception in our home, or our previous home (have to talk near a window or on the patio). I own a company and my wife is in Real Estate and we do business in the Clt Metro Area and are price conscious consumers. We often lose phone calls while driving in Charlotte. Its rare to get 4G or LTE service. Most is 3G or less which means that the internet doesn't work. We've had Sprint for 7 years and have explained our issues to Sprint and they gave us a free Airave to boost our service, but it didn't work and actually hindered the wi-fi inside our home. We are fed up and have decided to pay $500 to cancel our contracts + the extra $30 / mo for phone and internet service that actually works with Verizon or AT&T. I can't tell you how many times we'll be with friends and everyone else has internet or phone service and we have none or ours just works painfully slow. Think about their business model - Their plans are very cheap, and they don't have more customers than Verizon or AT&T so how can they pay for a network comparable to Verizon or AT&T? I don't think they can.Was this review helpful to you?
Trying to use the internet is is a complete waste of time!Was this review helpful to you?
Recently moved here and cell service is awful. Had the same service in Steel Creek area with wonderful reception. I can only text now. I think it is the lack of Verizon cell towers in the area or lack of any towers in the area. It may become necessary to get a hard line phone installed soon if things don't improve.Was this review helpful to you?
Poor reception. Can mark exact spots where my calls and signal drops like clock work.Was this review helpful to you?
They are trying but I do not think I will see even one more bar.Was this review helpful to you?
Reception sucks and calls are dropped. Call quality is terrible. Sprint wanted me to pay another 120$ for a booster! Don't buy Sprint!Was this review helpful to you?
Does not matter how many times I use "Mark to Spot" to report my issues to AT&T. Which has almost been a year now. AT&T has done NOTHING. Cell coverage by the Charlotte airport with AT&T is very poor and that is putting it mildly!Was this review helpful to you?
Horrible reception. Inside or outside it is poor. Cell signal really drops as you drive down Winding River Dr. into Phase 2.Was this review helpful to you?
Verizon Tech Support tells me that they lost a lease on a nearby cell tower in June 2012, resulting in poor coverage for customers in this area. I only get 2 bars inside my home and drop every call. They recommended a "network extender" for inside my home. If you're experiencing coverage problems in your area, please contact customer support to report the problem.Was this review helpful to you?
Absolutely no reception in hospital... if you plan to work at cmc go worth Verizon they have a booster. I plan to switchWas this review helpful to you?