I don’t know what happened but service got worse over the last few months in this area and also on MLK by the Mall all the way to RiverbendWas this review helpful to you?
When we moved here only had service with AT&T in the back of the house (bathroom and closet) for myself and 1 of my Adult Children. We had to play "Crouching Tiger Hidden Dragon" to get service, NOT KIDDING, Nice... My Husband and other Child on Tracfone, have to this day, perfect service. I am a 20+ year customer of AT&T. We came from up North and never an issue before. Again since moving to New Bern, I feel I'd be better of with String and tin cans. 5 years ago someone in New Bern told me they got a Booster from AT&T for their home for free. I called them and 1st they wanted to charge me $150, I told them I will go straight to Verizon, they tried bargaining, knocked price down to a laughable $75. I told them my offer is this, NOTHING.. Send me the Booster or I'M OUTTA HERE! They sent me the Booster free of charge, free shipping. Wow I have service in my house but no service in my driveway and I don't live in the West Wing, WTF. Yesterday on a call, on bluetooth with earbuds, call dropped off 5 times. My phone does have 4 LTE. I have checked available service and AT&T DOES NOT YET HAVE 5G in Newport through Havelock into tip of New Bern. Yet AT&T is "Shutting down my phone as of 8 / 31 / 21". They however will not have 5G available until Feb 2022 (yeah right, I call Bullsh@#). They sent me a crappy phone to use (value $39.99). I am so sick of the crappy service here. We have a major Marine Base in the area. U'd think the area would be better equipped for communication. But no, we are in the 1860's, again String and Tin Cans. Thanks at&t, your service ABSOLUTELY SUCKS, BIG TIME.Was this review helpful to you?
Reception isnt good in NC or SCWas this review helpful to you?
Need more towers, or better yet up their signal strength that can be done cause I have talk to a rep about it, say they sell more cell phone if they keep the signal low.Was this review helpful to you?
After reading other people’s report, I guess we are stuck with high phone bill with very very very bad service, to bad we don’t live up north,they have better service and more choices.Was this review helpful to you?
Verizon signal is terrible. We have US Cellular for internet wifi and it is also terrible. We can't function without cell signal and internet. Don't know what to do next.Was this review helpful to you?
since March we have had no 3G or 4G service. had an extender sent out that only works 25ft from the box and spoke with Verizon twice about it. we have little to no service when in downtown New Bern as well. anyone else tired of paying such a high phone bill for no service like I am and being told by Verizon there is no issue with towers?Was this review helpful to you?
Excellent coverage throughout the entire city as well as the surrounding areas, very few dead spots (dead to all st / GPS as well as radio signals as well). Data is a little slow or sometimes no existent (to be expected on an air base that needs wide coverage of signals to communicate with planes). Overall, very happy, can use my phone in areas others can't and they just look at me like how are you able to get coverage in this area.Was this review helpful to you?
Sometimes no reception in certain parts of our house. Sometimes we have had to go out in the yard. Even worse, we have no internet or phone service when power is out in FH... which means we are stuck with no emergency services!Was this review helpful to you?
The US Cellular signal used to cover all of Cedar Island, NC until recently. Now it's sketchy or non existent on the beach and at some residences on the island. What happened?Was this review helpful to you?