I switched from AT&T early in 2018 because I wanted to try Verizon out with my new iPhone X’s. WRONG MOVE! I’ve had to unravel so many issues with a new account including set up, billing, and false promises that I didn’t notice how poor my signal was. At times my voice quality was so bad that people couldn’t understand a word I was saying. To top it off I was just recently “Dprioritized” this last weekend because of the 50+ Florida plan I’m on. This caused one of my important call voicemails to take 30 minutes to get to my phone. I had to call corporate to get a call extender. Even with a call extender connected my problems are still there. After 2-3 calls to Corporate I have been released from my contract. Verizon is aware that signal is up and down all over East Arlington yet has no plans to do anything about it in the foreseeable future. I believe that because Verizon operates on CDMA while most of their competitors are running on the worldwide GSM bands forbids them from placing more towers at this time.Was this review helpful to you?
AT&T coverage in this area is extremely poor. It is frustrating to use the cell phone with only one bar, calls get dropped frequently. I was told by AT&T to download the app "Mark the Spot", to tell them any time I have a problem with a call. I have lost count of how many times a day I submit a complaint without a solution or response from A&TT. I'm very frustrated with its coverage and I feel they do not care for their customer.Was this review helpful to you?
For more than 11 years I had no complaints. Since the hurricane last year I have a very poor signal and keep losing internet. I'm reduced to 3g and 1x in the same place I've been living in for 8 years. I even bought a new phone in case that was part of the problem.Was this review helpful to you?
My signal is very poor,has been for about 1 month.Was this review helpful to you?
The saddest cell service. But the cheapest!Was this review helpful to you?
If you complain to T-Mobile via phone and have to call back multiple times they put you on an AUTOMATIC HOLD TIME OF 20 MINUTES. Yes, you will be put in T-Mobile Time OUT if you complain about crappy service, lack of service, unwarranted charges or anything they don't want you to complain about. Also, any employee can manipulate your account for whatever reason they like.Was this review helpful to you?
All during the past 4-5 days no coverage here in Jacksonville at my house or now at my office on Eddison Ave. At zip 32204. What good is having this network, switching carriers.Was this review helpful to you?
I may have one bar if I am lucky, I must admit my co-worker who has a Motorola Z and had 3 bars...Was this review helpful to you?
I switched from Verizon to Sprint - big mistake. Sprint coverage in Jacksonville is awful especially anywhere around downtown, Riverside or San Marco. Most of the time I can't even pull up GPS.Was this review helpful to you?
1-2 bars inside my house. 2 bars or less everywhere else in Jax.Was this review helpful to you?