For more than 11 years I had no complaints. Since the hurricane last year I have a very poor signal and keep losing internet. I'm reduced to 3g and 1x in the same place I've been living in for 8 years. I even bought a new phone in case that was part of the problem.Was this review helpful to you?
I ‘ve always had barely 1 bar but phone would work. Now, just for the past 2 weeks, I have no service at all most of the time, it goes in and out and when I am able to get a call it drops my calls constantly. I tried powering off my phone to let it reset but it didn’t help.Was this review helpful to you?
My signal is very poor,has been for about 1 month.Was this review helpful to you?
If you complain to T-Mobile via phone and have to call back multiple times they put you on an AUTOMATIC HOLD TIME OF 20 MINUTES. Yes, you will be put in T-Mobile Time OUT if you complain about crappy service, lack of service, unwarranted charges or anything they don't want you to complain about. Also, any employee can manipulate your account for whatever reason they like.Was this review helpful to you?
We need a Verizon tower and better reception or we must change phone companies. I have been with Verizon for over 20 years but cannot use my phone with our an extender... Please get this fixed... .Was this review helpful to you?
I may have one bar if I am lucky, I must admit my co-worker who has a Motorola Z and had 3 bars...Was this review helpful to you?
I switched from Verizon to Sprint - big mistake. Sprint coverage in Jacksonville is awful especially anywhere around downtown, Riverside or San Marco. Most of the time I can't even pull up GPS.Was this review helpful to you?
Only occasional problems with reception, mostly voicemail / missed call delay issues, but AT&T will bankrupt you - they are so outrageously expensive. I'd like to switch, but am concerned about reliable reception on other carriers.Was this review helpful to you?
T-Mobile has improved a great deal in the area. With a band 12 phone service has been good. Once T-Mobile rolls out their 8 billion dollars worth of low band 600mhz spectrum they should be the best in the nation overall and have great rural coverage. 600 will be great for rural and indoor coverage and will travel out further from the tower. With tmobiles mid and high band spectrum for bandwidth they should have fast speeds for many users. It's a great time to be on T-Mobile since the future looks bright.Was this review helpful to you?
This store sold me a defective phone that picks up WiFi poorly. I came in to buy a Samsung phone they were out of them. I specifically ask were there any issues with Alcatel phone. I was told it was a good phone. they gave me a replacement phone with same issues. the store and the manufacturer is causing me to have to buy a new phone twice. Go Cricket so you can get reception in South Georgia and listen wifi stream consistently.Was this review helpful to you?