If you complain to T-Mobile via phone and have to call back multiple times they put you on an AUTOMATIC HOLD TIME OF 20 MINUTES. Yes, you will be put in T-Mobile Time OUT if you complain about crappy service, lack of service, unwarranted charges or anything they don't want you to complain about. Also, any employee can manipulate your account for whatever reason they like.Was this review helpful to you?
I may have one bar if I am lucky, I must admit my co-worker who has a Motorola Z and had 3 bars...Was this review helpful to you?
I switched from Verizon to Sprint - big mistake. Sprint coverage in Jacksonville is awful especially anywhere around downtown, Riverside or San Marco. Most of the time I can't even pull up GPS.Was this review helpful to you?
I've had ATT for many years. Just in the past few weeks I'm having to walk around with my hand raised to make calls. I'm not getting direct calls and text till a later time. I can stand beside another ATT customer who's cell connection is doing the same thing, poor or no signal. Seems like ATT has no problem spending our money on race cars, Stadiums etc. but what about our service. ATT, you just lost another customer.Was this review helpful to you?
Only occasional problems with reception, mostly voicemail / missed call delay issues, but AT&T will bankrupt you - they are so outrageously expensive. I'd like to switch, but am concerned about reliable reception on other carriers.Was this review helpful to you?
T-Mobile on base routinely has no reception. Once you leave the base and it is fine but this iphone is practically useless at my work.Was this review helpful to you?
This store sold me a defective phone that picks up WiFi poorly. I came in to buy a Samsung phone they were out of them. I specifically ask were there any issues with Alcatel phone. I was told it was a good phone. they gave me a replacement phone with same issues. the store and the manufacturer is causing me to have to buy a new phone twice. Go Cricket so you can get reception in South Georgia and listen wifi stream consistently.Was this review helpful to you?
Excellent reception both phone and internet. Only twice in a year I couldn't get internet for one day each. I still had the use of calling. I don't get enough LTE data for the amount of money I pay. I use my cell for everything and it's only the 10th of the month and I'm 0% of my LTE monthly data bucket. I pay $40 a month. They want more $ to up my speed. Thinking seriously of changing companies. Great for those who only make calls. $30 plan would be good for you.Was this review helpful to you?
I live in Kingsland, Ga. The nearest Sprint Corporate Store to me is the Wells Rd.location. I have NO problem making the travel to ensure all my needs are met and taking care of. The reception that I get in Kingsland is great my entire family utilize the wifi calling feature on our handset when we are in the rural areas of Ga. that keeps our service seamless. I have been a customer of Sprint for more that 15 years and the staff at this location is AMAZINGWas this review helpful to you?
As construction progressed, reception decreased from great to terrible. ATT / T-MOBILE need to add cell towers to Oakleaf or lease space on towers that already exist. The apartment complex just across the city boundary next to Oakleaf is completed and more construction is close to completion in Oakleaf. We REALLY need more tower access and better reception. Went from 5 bars to barely 2 bars here in Oakleaf.Was this review helpful to you?