If you complain to T-Mobile via phone and have to call back multiple times they put you on an AUTOMATIC HOLD TIME OF 20 MINUTES. Yes, you will be put in T-Mobile Time OUT if you complain about crappy service, lack of service, unwarranted charges or anything they don't want you to complain about. Also, any employee can manipulate your account for whatever reason they like.Was this review helpful to you?
All during the past 4-5 days no coverage here in Jacksonville at my house or now at my office on Eddison Ave. At zip 32204. What good is having this network, switching carriers.Was this review helpful to you?
I may have one bar if I am lucky, I must admit my co-worker who has a Motorola Z and had 3 bars...Was this review helpful to you?
I switched from Verizon to Sprint - big mistake. Sprint coverage in Jacksonville is awful especially anywhere around downtown, Riverside or San Marco. Most of the time I can't even pull up GPS.Was this review helpful to you?
1-2 bars inside my house. 2 bars or less everywhere else in Jax.Was this review helpful to you?
I've had ATT for many years. Just in the past few weeks I'm having to walk around with my hand raised to make calls. I'm not getting direct calls and text till a later time. I can stand beside another ATT customer who's cell connection is doing the same thing, poor or no signal. Seems like ATT has no problem spending our money on race cars, Stadiums etc. but what about our service. ATT, you just lost another customer.Was this review helpful to you?
Reception is good most of the time, with only intermittent issues. Texts and calls go through without any problems. My only complaint is that VZW is too expensive.Was this review helpful to you?
Only occasional problems with reception, mostly voicemail / missed call delay issues, but AT&T will bankrupt you - they are so outrageously expensive. I'd like to switch, but am concerned about reliable reception on other carriers.Was this review helpful to you?
Very frustrating. Thought Verizon was supposed to be the best! Never a prob til moved to Jacksonville Fl. 32256. Very disappointing!Was this review helpful to you?
Poor service on the southside, 1-2 bars only and slow. Frustrating that JAX has to have such poor service.Was this review helpful to you?