Terrible and doesn't not work down town either. Moved here from Washington DC and service was good up there what's going on with it down here?Was this review helpful to you?
If you complain to T-Mobile via phone and have to call back multiple times they put you on an AUTOMATIC HOLD TIME OF 20 MINUTES. Yes, you will be put in T-Mobile Time OUT if you complain about crappy service, lack of service, unwarranted charges or anything they don't want you to complain about. Also, any employee can manipulate your account for whatever reason they like.Was this review helpful to you?
Since Irma very poor reception, no bars or a drifting 1 bar... Verizon states no tower problem, both Samsung Galaxy do the same thing..before storm a solid 3 bars with no problems.Was this review helpful to you?
All during the past 4-5 days no coverage here in Jacksonville at my house or now at my office on Eddison Ave. At zip 32204. What good is having this network, switching carriers.Was this review helpful to you?
I may have one bar if I am lucky, I must admit my co-worker who has a Motorola Z and had 3 bars...Was this review helpful to you?
Zero receptionWas this review helpful to you?
Switched to Verizon because they're supposed to be the best, but apparently the reception just sucks in this location on all the major carriers. Even though I'll have one bar, it will occasionally switch back and forth between, 3G, 1x, and LTE, sometimes even no service. Gonna need a signal booster here.Was this review helpful to you?
I switched from Verizon to Sprint - big mistake. Sprint coverage in Jacksonville is awful especially anywhere around downtown, Riverside or San Marco. Most of the time I can't even pull up GPS.Was this review helpful to you?
1-2 bars inside my house. 2 bars or less everywhere else in Jax.Was this review helpful to you?
I've had ATT for many years. Just in the past few weeks I'm having to walk around with my hand raised to make calls. I'm not getting direct calls and text till a later time. I can stand beside another ATT customer who's cell connection is doing the same thing, poor or no signal. Seems like ATT has no problem spending our money on race cars, Stadiums etc. but what about our service. ATT, you just lost another customer.Was this review helpful to you?