My Samsung Galaxy S4 smartphone does not get phone service in my home, most the time phone service is spotty at best. I have contacted them and they were supposed to do a survey and try get me some improvement for the 100 dollar a month service I buy from them. My contract expires with them at the end of the month, I have been with them for some time... ... ... ... .but I refuse to spend 300 more dollars for a booster to get to pay them 100 a month for the service. Its time they do some improvements !Was this review helpful to you?
Most of the time I have only one bar of 4G Lte reception here, and I am at the top of a hill. If I place my phone in the window sill, turn on the mobile hotspot, and use the phone like a wireless router for my other devices, then I get three or four bars and speed is great. I dont understand how I can have three towers as close to my home as I do, and the reception strength is so low. There was a moderately strong wind that came through Oak Ridge approx. 3 weeks ago and every since then the 4G Lte cuts out two or three times a day.Was this review helpful to you?
My phone has no signal for a day and a half now fix this asap I always had service till this dumb storm I need my phone signal bad cant call or text or recieve either alsoWas this review helpful to you?
There were a one bar signal until Feb 2014, now there is no signal. I added a cell phone repeater and still don't have a signal. Verizon must have made an adjustment to one of there towers and now I have no bars.Was this review helpful to you?
Drop calls every time I cross the bridge, both driving into and leaving Oak Ridge. I checked signal strength. Full bars on each side of bridge but drops to zero signal on bridge with my Motorola X.Was this review helpful to you?
Dropped Verizon because of poor service in the general area and NO service at my house. Tried T-Mobile, and it was worse in my area. Gave AT&T a try (had service with them years ago and it was poor then) and I am absolutely BLOWN AWAY by the level of service I have in my area. 3-4 bars and 4G service consistently in the areas I mentioned, where I had NO service with the other carriers. Last night was the first time I had a phone conversation inside my house without having to stand in one place and HOPE the signal stayed, in YEARS. Kudos to AT&T!Was this review helpful to you?
Verizon has ALWAYS had a zone on Tazewell Pike about halfway between Jacksboro and Emory Road. No 3g and calls either just don't happen or drop repeatedly. I live off Thompson School and I have NO service at my house, inside or out. Looking at the map, Verizon just doesn't have a tower close enough to service that area. Great service elsewhere but I gotta have phone service at home!Was this review helpful to you?
I live between 2 ridges in Halls and commute to the West side to work. No problems.Was this review helpful to you?
Always drop calls on Cambell Station near Hardin ValleyWas this review helpful to you?
Usually travel from Alcoa and West Knoxville maybe a dropped call every once in a while. Service is great around the east beaver creek area. Customer service is excellent bill usually runs 197 with two phones and discounts really the only complaint about Verizon is high bill.Was this review helpful to you?