I live in Atlanta, but work here in Columbus. In Atlanta, my phone works everywhere. Here in Columbus, it's horrible. Sometimes I show 4 bars, but can get no data network. Ping just times out. Other time, I get 1 or 2 bars, and can't even make a phone call. It's just horrible here.Was this review helpful to you?
VZW offers excellent service at my home due to cell tower proximity to our neighborhood. Full bars for LTE (18-25 Mbps down avg.) and never dropped a voice call or data connection. The (1) major downside to VZW service: cost / price. Way too high and will consider switching in the future despite signal strength.Was this review helpful to you?
Poor service-full 4G reception in town, but calls still get dropped and messages do not send. I called T-Mobile and was told engineers would look at my line. Almost two weeks later, I received a return call stating they had fixed the issue. Within a month the problems began happening again; I drop half my calls. If you drive anywhere outside of columbus, be prepared to lose all service down to extended, which despite its name (extended service) often times will not allow you to make any calls. A message will display on your phone starting that you are not registered with the network, even though you are receiving signal. All of these issues are compounded by useless and demeaning tech support who will have you on hold for extended periods of time only to offer the solution of, "have you tried turning it off and in again?" This is not the IT Crowd, the issue here is T-Mobile's poor networks. I will not renew my contact, not that it is any cheaper anyways. For all the hubbub about buying people out of contacts and cheaper 'unlimited'plans, they are far more expensive than their competitors. One, they DO NOT subsidize cell phone sales so that low monthly rate per line jumps about $30 dollars depending on the phone you purchase and finance through T-Mobile. Two, the only data that is unlimited is non-4G which would be fine on any carrier other than T-Mobile. See, T-Mobile's 4G is really a trumped up 3G service known as HSPA+. This means when you hit the data cap for the faux 4G network which is a pitiful 1 gigabyte, you drop down to not 3G unlimited speed but 2g because T-Mobile has no 3G as it is consumed by their false 4G. In essence, you pay about 80 (line+phone) bucks a month for terrible networks, poor service, poor tech support and enough 4G for a 30 minute Facebook session before dropping down to early 2000 bandwidth speeds. Do not support this company or you will quite literally pay for it and receive not much in return. This has been my experience with T-Mobile and these are my opinions regarding these experiences. Your experience may differ and some of my facts may be (unintentionally) incorrect. It is your responsibility as a consumer to verify product information before making a purchase. Hopefully you will avoid what I have here and will choose to purchase from a more befitting company.Was this review helpful to you?
Don't get Verzion if you want a signal in this buildingWas this review helpful to you?
I am in clintonville, terrible 3g 4g lte I am testing Verizon phone as. I write this. Bottom line the greenies in. Clintonville need more towers.Was this review helpful to you?
I've been with Sprint for over 15 years dealing with poor phone service, dropped calls and lies from customer service. Sprint is a company that literally cares nothing about customers who have been loyal to them. My contract is up and I was in a Metro PCS store yesterday. Needless to say, I'm filing my divorce papers from Sprint, today! I'm done!Was this review helpful to you?
We use an I phone for work. If I need to send e-mail, there is NO sense in trying in my area. This has been a problem since 1994 : dropped calls, terrible reception, cannot connect with web, etc. Complained several times... .always paid 3 months ahead... they terminated me, with an +$18 balance, then sent me a bill for the last 2 months of the contract. Coverage died just north of Columbus Convention Center so I had to either go downtown, or up to 4th Ave and High St. to use my phone (that was a Motorola). In my opinion, the FCC should investigate a behavior pattern that may be borderline criminal.Was this review helpful to you?
I've had T-Mobile for about 6 months now. I get perfect LTE coverage and full bars everywhere I go. There are some minor reception problems if I'm in a giant building but the service normally pulls through. I have never had a dropped call, opposed to Verizon who's network is overly congested!Was this review helpful to you?
I've had Sprint for three years and all 3 years i've had horrible reception. The reception is actually getting worse it seems as time passes by. I've lived in three different locations in that time span and ALL locations had poor to no reception. I travel for a living and I constantly get dropped calls EVEN while driving in major cities across the U.S. I have the Air Wave device that Sprint offers that is supposed to boost your reception in your home. Well it does nothing for me and seems to be a complete waste of time. All I seem to ever hear from Sprint is that they are having issues with the towers in my area. It seems that these "tower issues" have existed since I became a Sprint customer three years ago. If you enjoy having no reception 50% of the time, choppy reception most of the time where the person on the other end sounds like a robot losing charge, slow data to no data then Sprint is the cell company for you. And when you are finally fed up with the Sprint service and are ready to make the switch, you call to speak to someone in the cancelation department only to be placed on hold for 45 minutes to an hour. I guess they are hoping that having you wait for an hour or so on hold may cause you to hang up and remain a unhappy Sprint customer for another month of bad service. At this point I would recommend Sprint about as much as I would recommend having a Root Canal without anesthesia.Was this review helpful to you?
Its horrible here. I get maybe one bar, dropped calls,3g to 1x data. If I go 1 mile west, to the middle of the farmland I get lte. What the heck, Sprint? Wouldn't you want to put that kind of reception / service where people actually live?Was this review helpful to you?