Most days at home we have one or two bars, sometimes none. I often work from home and this is a problem and is terrible for my business. In the last week this has happened 3 different days. I was sitting at my desk with my phone next to me. The phone didn't ring, but I did receive a voicemail notification immediately afterwards. Then I missed 2 calls from a client and later when I talked to him, he mentioned that he tried to get a hold of me. Today one of my clients called 5 different times over a 2 1 / 2 hour period. Since he didn't leave a message I didn't get a voicemail notification. I finally received the last call. To say he wasn't happy is an understatement. I will have to change my business cards to my home phone number or switch to a different carrier. Same goes for my husband's cell phone. Service is poor.Was this review helpful to you?
I switched from Verizon to Sprint a year ago due to the fact that I was using to much data at the gym and I had expensive phone bills. I should of stayed with Verizon. I am so sick of having unlimited data and it doesn't work! You have been warned. Due not switch to SprintWas this review helpful to you?
Almost no signal at all, but every few minutes a little comes through. Never, ever reaches full strength. Commonly takes a minute or more to load a page. Calls drop. I moved here to Clintonville from N. KY where I had zero problems.Was this review helpful to you?
I live in Atlanta, but work here in Columbus. In Atlanta, my phone works everywhere. Here in Columbus, it's horrible. Sometimes I show 4 bars, but can get no data network. Ping just times out. Other time, I get 1 or 2 bars, and can't even make a phone call. It's just horrible here.Was this review helpful to you?
VZW offers excellent service at my home due to cell tower proximity to our neighborhood. Full bars for LTE (18-25 Mbps down avg.) and never dropped a voice call or data connection. The (1) major downside to VZW service: cost / price. Way too high and will consider switching in the future despite signal strength.Was this review helpful to you?
Poor service-full 4G reception in town, but calls still get dropped and messages do not send. I called T-Mobile and was told engineers would look at my line. Almost two weeks later, I received a return call stating they had fixed the issue. Within a month the problems began happening again; I drop half my calls. If you drive anywhere outside of columbus, be prepared to lose all service down to extended, which despite its name (extended service) often times will not allow you to make any calls. A message will display on your phone starting that you are not registered with the network, even though you are receiving signal. All of these issues are compounded by useless and demeaning tech support who will have you on hold for extended periods of time only to offer the solution of, "have you tried turning it off and in again?" This is not the IT Crowd, the issue here is T-Mobile's poor networks. I will not renew my contact, not that it is any cheaper anyways. For all the hubbub about buying people out of contacts and cheaper 'unlimited'plans, they are far more expensive than their competitors. One, they DO NOT subsidize cell phone sales so that low monthly rate per line jumps about $30 dollars depending on the phone you purchase and finance through T-Mobile. Two, the only data that is unlimited is non-4G which would be fine on any carrier other than T-Mobile. See, T-Mobile's 4G is really a trumped up 3G service known as HSPA+. This means when you hit the data cap for the faux 4G network which is a pitiful 1 gigabyte, you drop down to not 3G unlimited speed but 2g because T-Mobile has no 3G as it is consumed by their false 4G. In essence, you pay about 80 (line+phone) bucks a month for terrible networks, poor service, poor tech support and enough 4G for a 30 minute Facebook session before dropping down to early 2000 bandwidth speeds. Do not support this company or you will quite literally pay for it and receive not much in return. This has been my experience with T-Mobile and these are my opinions regarding these experiences. Your experience may differ and some of my facts may be (unintentionally) incorrect. It is your responsibility as a consumer to verify product information before making a purchase. Hopefully you will avoid what I have here and will choose to purchase from a more befitting company.Was this review helpful to you?
Don't get Verzion if you want a signal in this buildingWas this review helpful to you?
I am in clintonville, terrible 3g 4g lte I am testing Verizon phone as. I write this. Bottom line the greenies in. Clintonville need more towers.Was this review helpful to you?
I've been with Sprint for over 15 years dealing with poor phone service, dropped calls and lies from customer service. Sprint is a company that literally cares nothing about customers who have been loyal to them. My contract is up and I was in a Metro PCS store yesterday. Needless to say, I'm filing my divorce papers from Sprint, today! I'm done!Was this review helpful to you?
We use an I phone for work. If I need to send e-mail, there is NO sense in trying in my area. This has been a problem since 1994 : dropped calls, terrible reception, cannot connect with web, etc. Complained several times... .always paid 3 months ahead... they terminated me, with an +$18 balance, then sent me a bill for the last 2 months of the contract. Coverage died just north of Columbus Convention Center so I had to either go downtown, or up to 4th Ave and High St. to use my phone (that was a Motorola). In my opinion, the FCC should investigate a behavior pattern that may be borderline criminal.Was this review helpful to you?