Sprint

I originally loved all the amenities this cell phone had to offer. The last year or so it has gotten worse. I get a lot of dropped calls and calls missed. I am really displeased with this service and I don't like throwing money away.
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Cannot use the phone in the house. Cannot drive in any direction without dropping calls.
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Terrible reception that just keeps getting worse! Had the biggest run around from Spring - hours spent on the phone. Last two days when I called them on my cell they asked to call back on my landline as they couldn't hear me! Finally got them to agree to cancel the contract without a termination fee, but I really had to work at it and speak to about 5 different people. If you live in Rocky River, I would stay away from Sprint.
Was this review helpful to you?Verizon

I get perfect signal with Verizon in the tremont area. and pretty much anywhere I go.
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inside my apt as well as throughout lakewood, I have never had any problems since switching to Verizon. no other carrier worked inside.(Sprint,ATT, Cingular-separate companies at the time)
Was this review helpful to you?Alltel

I've been with Alltel for several months and I have been really happy with the coverage here. My wife and I initially switched from Verizon to save a few bucks on our family plan with but was happy to discover that the signal was just as good if not better all over the area here. My phone is always on full signal and we're getting a lot more minutes and paying less with that circle deal which is unlimited to 10 numbers and on all family plans. Even in brick apartment building or back of Wal-Mart, my phone can always make or receive a call and is usually on full signal. Calls sound great and I've had no problems. Alltel really is a provider that I'm happy I switched to.
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Perfect reception downtown. Excellent reception in most areas of the eastern burbs. I only know of two "dead" spots - one being the Coventry area, and the other being a small pocket in the southern end of Willoughby Hills. Everywhere else I get at least 3 out of 5 bars. I don't get out to the west side much.
Was this review helpful to you?Alltel

I've had Sprint, Cingular, Nextel, Verizon and now Alltel for the last 2 years.. this is the best overall service i've had... the others would either have excellent reception sometimes but drop calls often, or poor reception regularly and drop calls not too often, the only company that came close to Alltel's was Verizon, but Alltel's customer service has been he best... I haven't had a single dropped called in the nearly two years of service and that being with using sometimes upwards of 9,000 minutes (including night and weekends) per month... definitely sticking with Alltel all the way!
Was this review helpful to you?Sprint

What a joke! The early days of Sprint in Cleveland were great - I only dropped calls crossing the valley on 490 and got great signal strength all over the area. Today, no good! I live in Old Brooklyn, less than 4 miles from Public Square and only 1 mile from about 5 cell towers, and I rarely have more than 1 or 2 bars while standing outside. I have no signal inside! I know that it is not the phone as I have had 6 phones and my wife 4 and they were all the same. After complaining to Sprint they sent a tech who told me the "Signal is great; must be your phone." BAH! I routinely drop calls on Pearl Rd.from Ridge down to York. I routinely drop calls on Rockside from Snow to 77. Service doesn't exist in North Solon along the top of Cannon Rd. and down into the Chagrin Valley - among several other areas. The strange thing is that while travelling in NYC I had 5 bars while driving through the Brooklyn Tunnel! Come on Sprint - it's time to provide better service to your customers in Cleveland or you're finished in this market!
Was this review helpful to you?Alltel

I could write forever about how great of an improvement it has been to switch to Alltel from Sprint and all the places signal is stronger. Perfect coverage all over area here and all over city. No dropped calls or areas of bad signal. Can always make a call. Very happy with coverage.
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