Contacted Verizon multiple times. Very poor service from very weak to offline. For a city like Westlake Verizon should address this with all the stores they have around here.Was this review helpful to you?
Very weak signal. Rarely have a phone conversation which isn't interrupted because of loss of signal. So frustrating. All Sprint store employees could suggest is to always have wi-fi on which I do and it hasn't improved signal. For important calls I have to walk way down street... really inconvenient in inclement weather.Was this review helpful to you?
Been with Verizon almost 10 years and always had at least 3 bars and above (out of 5 max) all year round. In the last 3 to 4 years, it has gone down hill. Now we get 2 bars at best. If I am in the basement, it drops to 1 bar and calls fade in and out.Was this review helpful to you?
I receive poor reception in house. I have to walk around inside the house to find service. Calls fade in and out while talking, and sometimes cannot hear at all.Was this review helpful to you?
ZERO 4G in all of Cleveland... 3G is lacking signal as well... . Calling Sprint is completly useless, their customer support just reads FAQs' off of a computer screen. $108 a month for unlimited nothing... I'm getting ripped off. Took me about 30min just to load this web page. In the UK their paying half our prices and they have no inner city issues. Sprint needs to step up their game or else they'll fall down to being the worst cell company in the US. Cause right now they're the worst in Cleveland.(period)Was this review helpful to you?
We get no reception inside our house at all. Neither do any of our neighbors.Was this review helpful to you?
As long as I'm somewhat close to the city my reception is A1 perfect. There are many places in the Cleveland area where I get full bars and people that I know that have Verizon or Sprint can't even get any type of signal. Even out in rural areas the reception is at worst, decent. You have to go really far out to lose complete reception, but I'm a city boy so my phone very rarely leaves the Greater Cleveland area anyways. FYI this is all my own personal experience with T-Mobile service not everybody has the same experienceWas this review helpful to you?
Lived in the area 8 years and never had a problem with AT+T. Most of the time I have had 4 bars for data service. Data is fast and never had dropped calls.Was this review helpful to you?
Calls frequently drop, reception is terrible with Verizon. Even going outside my house does not help. Had better reception with AT&T.Was this review helpful to you?
Pathetic. And by that, I mean -119 RSRP, dBm... in a city of more than 35,000 residents. By comparison, I took one of my kids to a softball game in AMHERST (no offense meant to any of the nice folks of Amherst!), and at their softball diamond, I registered -95 RSRP, dBm. TWENTY-TWO dBm beter than Westlake. Checked multiple web sites. Did not find a single Verizon cell tower ANYWHERE in Westlake. Maybe it's time to file a complaint with FCC.Was this review helpful to you?