Metro PS has the worst customer service I have ever experienced. Following technical support my warranty got voided. And the store representative from Michigan rd. Was very ordinary. My recommendation is to get other provider.Was this review helpful to you?
On the street driving the best I get is three bars (or dots, I have an iPhone six plus). On my porch or inside I literally get one dot or no signal. Just not a strong signal at all. Was researching what carrier to switch to, but it seems the all suck around here. Crap.Was this review helpful to you?
Started with Nextel in 2004, Sprint bought them and been with Sprint up till now. Almost no service even though there is a tower less than 2 miles. Stright line of site, etc, etc. Called about it, they offered (at my cost) a cell booster that plugs into our company Internet. Problems with is, not only do they want me to pay for it, but anyone else on Sprint can use it.. ergo, boggie down time. Sad, I use to love my service. Only reason I don't change, is the contract, when it's up, I will go look for something better.Was this review helpful to you?
I like Cricket because they are cheap for fairly good service. I live in Ohio and there it works just fine. I went with my dad in his semi and in Indiana and Illinois I cannot send text messages at all. I can go online but that's it. It works in St. Louis, Missouri also. I don't know why it is not working. I hope that they can fix this soon.Was this review helpful to you?
A few moths ago we would only get 3g. Go down the road 10 mins an 4g. Well fast forward and we get 4g now no problem. The bars on the phone only show 1 but calls hold steady and are clear. Sprint with all the were working on it and tower upgrades seemes to be improving. Overall we've had good service in the last 4 years. However we did file a complaint with the FCC against sprint. They called us and like magic we've never had an issue since then.Was this review helpful to you?
Only one bar of coverage at home. LTE speed seems fine and no dropped calls since switching from ATT. Using an iPhone 6 but taking advantage of wifi most of the time. Expected a full LTE signal since I'm in a highly populated area.Was this review helpful to you?
Constant dropped calls, Indianapolis, near Butler. Changed phones has not helped. Have been through TA and back and forth to Verizon store. Made one call last month.Was this review helpful to you?
I have the iPhone 5s and I can only get 5 circles when I disable LTE and drop to 3G! With LTE enabled, I can only get 3 circles at best, often less. This is not good as it defeats the purpose of having a device that can take advantage of the technology.Was this review helpful to you?
It's now 2014 and we are still experiencing the same problems with drop calls. Sprint reassured us that after the new towers were repaired in 2013 our problem would be solved... that has NOT happened. Only 2 months left on our contract. Goodbye Sprint! I would call to tell you that we are changing companies but, there is a good chance I won't have a signal or the call may get dropped! Two fingers up.Was this review helpful to you?
Call quality is clear, much clearer than AT&T. Verizon has coverage in more areas than AT&T. At my house, coverage is just fair, but no dropped calls and call quality is still clear. Internet speeds are satisfactory, not as fast as A&T, but is more consistent than AT&T. AT&T can be fast in one area and very slow in another area. In Indianapolis, coverage varies from 2 to 6 bars depending on my location. In rural areas is where Verizon is much better than AT&T. I would like to note T-Mobile has the clearest call quality, but is limited on coverage outside of the city.Was this review helpful to you?