I have been a Verizon customer for about 12 years. About three months ago, reception changed at my house. I now not only don't get 4G coverage, I have no coverage of any kind. Verizon tells me that nothing has changed on their end and that because there a lot of trees in my area, they must be blocking the signal. The trees have been there for 100 years and have never been a problem before. I assume they had been leasing space on other providers tower in the area and have lost that capability. They have been of absolutely no help.Was this review helpful to you?
Good LTE signals in the metro area. I'm usually in the downtown area and get anywhere from 3 bars inside to 5 bars outside. I've never had a problem with service from verizon. It's great when traveling usually getting LTE throughout all of IowaWas this review helpful to you?
Horrible service altogether. Dropped calls while traveling and never had reception at home. When I called to say something they told me I had never dropped a call, they knew this because they checked their log. They refused to do anything so I cancelled their service, switched to Verizon and have never been happier about cancelling a service.Was this review helpful to you?
Have amazing coverage with Verizon. Had I wireless before and didn't know what great service or what true 4g was until I switched. Have great reception indoors and out. Plus their customer service was very quick to help the one time I did have an issue.Was this review helpful to you?
3-4 bars inside my home. Outside = full reception. Data speeds on HSPA (aka fake 4G) are really good. Tech said LTE to roll out in CR end of OCT 2013Was this review helpful to you?
Two months ago I went from almost full bars in my home to 2 or less. I can't make a phone call without it dropping every few minutes. Sometimes text message take 2-3 attempts to go through. If I am a few blocks away at the store, I have no issues. Sprint will offer to refund for services I pay for and had no issues with up until a few months ago. BAD BAD company.Was this review helpful to you?
I drop calls and have to resend text messages several times before they go through. Data is very slow. On the other hand, Center Point rd and Boyson has 4 bars and 4G, so maybe it is getting better.Was this review helpful to you?
Never have signal in my apt, always have to go outside. Sprint has done nothing to help but lie to me about fixing towers, be patient... .it just gets worse and worse.Was this review helpful to you?
We have various phone makes and models, Nokia will get a couple bars, IPhone 4 has no service at my home. Called customer service and they said they were going to start some work tickets on the problem and call back on thursday 4 / 11 / 13. No call back. They said a new tower is to be built in Mt Vernon, no completion date given, she said that should help. Also I could buy some kind of booster for $199. Thats a poor option. My solution is for them to let me out of my contract penalty free since THEY cannot provide the service that they claim they can provide. Thanks,Was this review helpful to you?
Can receive calls but data is useless. 4G LTE with 0-2 bars.Was this review helpful to you?