Switched to Verizon after moving here from Atlanta with 8 year with T-Mobile. T-Mobile was great there, terrible here. Verizon was a nice improvement. Until last week. Iphone went down and they told me that they couldn't help me with a new phone as I had "TWO WEEKS" left on my contract. Looking elsewhere now but Verizon offers the best coverage but sucks in customer service.Was this review helpful to you?
Brought me to bile service from cali, service sucks, really only works when calling / receiving from home wireless. Learned T-Mobile scabs off of some ATT towers and has no towers of their own and no plans. Avoid T-Mobile in Cedar Rapids... they just don't care about clients hereWas this review helpful to you?
The reception for US Cellular is wonderful But their customer service and some of their managers in their stores are nothing but asses Even if they admit that it was their problem you are still to blame Extra charges on my bill constantly But then they tell me if I change to a new plan instead of the grandfathered plan that I have I wouldn't have that problem So now that they are being bought out by Sprint does that mean that their service area is going to be crap too What carrier should I move to???3Was this review helpful to you?
AT&T cell phone signal has been very poor for me in SW Cedar Rapids Iowa. I live by what is called "Mt. Trashmore." It is a huge hill of trash covered by dirt. I think it blocks the cell phone signal of AT&T. My cell phone signal goes off for many hours each day. If I'm lucky it comes back on after 6 pm. Even though I live by a huge hill I should still be getting better cell phone service..which I'm not. I'm very disappointed and unhappy with AT&T. They should build more towers in my area or do something to fix the problem, but they don't do anything. :(Was this review helpful to you?
I have been a Verizon customer for about 12 years. About three months ago, reception changed at my house. I now not only don't get 4G coverage, I have no coverage of any kind. Verizon tells me that nothing has changed on their end and that because there a lot of trees in my area, they must be blocking the signal. The trees have been there for 100 years and have never been a problem before. I assume they had been leasing space on other providers tower in the area and have lost that capability. They have been of absolutely no help.Was this review helpful to you?
Good LTE signals in the metro area. I'm usually in the downtown area and get anywhere from 3 bars inside to 5 bars outside. I've never had a problem with service from verizon. It's great when traveling usually getting LTE throughout all of IowaWas this review helpful to you?
Horrible service altogether. Dropped calls while traveling and never had reception at home. When I called to say something they told me I had never dropped a call, they knew this because they checked their log. They refused to do anything so I cancelled their service, switched to Verizon and have never been happier about cancelling a service.Was this review helpful to you?
Have amazing coverage with Verizon. Had I wireless before and didn't know what great service or what true 4g was until I switched. Have great reception indoors and out. Plus their customer service was very quick to help the one time I did have an issue.Was this review helpful to you?
3-4 bars inside my home. Outside = full reception. Data speeds on HSPA (aka fake 4G) are really good. Tech said LTE to roll out in CR end of OCT 2013Was this review helpful to you?
Two months ago I went from almost full bars in my home to 2 or less. I can't make a phone call without it dropping every few minutes. Sometimes text message take 2-3 attempts to go through. If I am a few blocks away at the store, I have no issues. Sprint will offer to refund for services I pay for and had no issues with up until a few months ago. BAD BAD company.Was this review helpful to you?