I've been trying it out all over the metro area for the last week. I haven't gotten any drops and so far the reception is pretty clear. The sound quality wasn't great while driving on I-94 near downtown, but it was acceptable. That might be the phone, too. We haven't had the service long but so far, it's been fine calling customer service and the connection is equal to or better than US Cellular. Maybe my perception is affected by how much cheaper the Fave5 plan is going to be for us. I'm only slightly disgruntled with US Cellular, but TMobile is worth the switch.Was this review helpful to you?
Worse reception I've ever had. I don't know what happened but lately my phone may as well be a tin-can tied to a wet-string.Was this review helpful to you?
Reception inside my home is poor with plenty of dropped calls. Near windows the bars fluctuate from 1-2 to "no service." At work near downtown Milw. I have 6 bars - no reception problems.Was this review helpful to you?
Ok, I liked T-Mobile until I got my first couple bills. My service was good, and the messeging was nice. But I was put in a plan that evidently was insufficient. My 2nd bill was 181.00 for one line, and my second was 342.00 after they upped my plan. Customer service was anything but friendly about helping the situation either. Before I didn't have any problems with Cingular and my bill was never more than 60 per month.Was this review helpful to you?
Cingular service gone from good to horrible with move to AT&T. Only about 1 in 3 calls go through no matter the location from Wauwatosa and West Allis to Brookfield. Huge dead spot in Menomonee Falls. Time to switch.Was this review helpful to you?
I've used US Cellular for 5 years now and have had very few issues come up. Any problems I did have were quickly resolved by their great customer service. Reception has been perfect since I bought the Razr in March '06. Have traveled to different parts of the country and still had very good reception. My only complaint is that the phone selection is slightly lagging behind other providers and the cost is sometimes a little higher. But if you want great overall service and a satisfying experience, US Cellular is the way to go!Was this review helpful to you?
Home reception is terrible - must stand by a window in order to make or take a call. Reception decent outside the house and all the way to Waukesha (where I work). Customer service, though, is terrible - a bunch of jerks, in my opinion both on the phone and in the store. I'm waiting for my contract to expire and switching.Was this review helpful to you?
Live in Orchard Hills. Can't call home. Bad coverage. Dropped calls. T-Mobile was just as bad. My wife's Sprint is woking well.Was this review helpful to you?
I get phenomenal reception everywhere from Oak Creek to Mequon to Wauwatosa. I can be in a basement or a warehouse... I get calls where no one else can. The problem is that I get zero reception in my house and since I use this as my primary phone, it creates a great deal of inconvenience. I called customer service (had to go downstairs, out the door and walk about three blocks away from my home in order to get a strong enough signal to connect) and was told that "it's not the service, it's where you live and since there aren't any towers IN the lake, ma'am, of course you are going to get extremely poor reception in that area". Funny thing is, my entire family has Verizon (Brookfield, Denver, Milwaukee and Honolulu) and we all have the same problem... there is a three-foot radius in our homes from which we are able to sporadically make a weak-at-best phone call that gets dropped 70% of the time.Was this review helpful to you?
I switched from US Cellular to Cingular and I regret it... Cingular has more dropped calls than I have ever had... the opposite of what they so boldly advertise... .the reception in Elm Grove is practically non-existent... is it 2006 or 1986?Was this review helpful to you?