Sprint
(1 star) |
Humbolt and George,
Saint Paul, MN 55107 |
Had Sprint for 8 years and was great. Last 4 months terrible in my home. Dropped calls and / or poor call quality. Called Sprint numerous times and it seems like they don't care - even told me I may have to go to another carrier. Say they'll call back and don't. Big bummer since it was great for so long and changing is a huge unknown.
Was this review helpful to you?T-Mobile
(2 stars) |
Hwy149 / cr3,
Inver Grove Heights, MN 55077 |
Been with T-Mobile before they were even called Tmobile, always loved the service and reception I got with them, untill about 3 years ago... Reception went down with there service, dropping a lot of calls, 4g has a lot of dead spots throughout the metro area, customer service has plumeted, and this no contract service plan just means they charge you more $$$, after I gwt a new phone from them Im stuck with the full amount of the phone if I quit my service, not to mention the $300 of extra charges they add for changing your phone... ? So they dont need to offer you any benifits of having a contract when they lock you in with all of those charges for years. Plus side is they dont charge for data overage.
Was this review helpful to you?AT&T
(3 stars) |
Hwy. 13 | County Rd.16,
Savage, MN 55378 |
Reception is IRRELEVANT!. In Spring of 2014, ATT talked me into discontinuing my service plan (4 phones: 2 with unlimited data) and restarting the $40 / month plan with 10GB of data. They also sold me 'Smart Limits' for the purpose of limited data consumption as a way to protect myself from overage charges. Image my surprise when I started getting text messages telling me I would incur $15 in additional charges for exceeding 10GB. I thought "how can this be? I use smart limits" Innocently, I went online to look at my bill and make sure. Guess what? They discontinued that feature on 9 / 5 / 2014. THEY NEVER NOTIFIED ME. I went to my local ATT store and asked them about this. They had never heard of such a thing. After some digging in their system, the employees discovered a memo from corporate telling them not to sell Smart Limits as a way to protect against overage charges! There records showed that they EMAILED me a month ago notifying me of this (to an email address I haven't used in years) These pricks need a class action lawsuit and they need it now. Damn those bastards!
Was this review helpful to you?T-Mobile
(5 stars) |
Randolph Minnesota. | Minnesota Hwy. 56 and Country Rd.88,
Randolph, MN 55065 |
I have great service and live about 40 min south of Minneapolis. The 4G LTE is lightning fast. I always get about 30 Mbps. I have gotten 90 Mbps, fastest I have ever seen from a carrier. and the LTE coverage in the cities is really good almost always have it and if not I have regular 4g hspa+ which is still fast. On top of that all the different features that come included with there plans that would cost tons of extra $ with other companies is endless.
Was this review helpful to you?T-Mobile
(1 star) |
Condo | Nicollet,
Burnsville, MN 55337 |
I get 1 / 2 t o 1 bar. this is with the Booster sent to me by T Mobile. their store was of no help.
Was this review helpful to you?Sprint
(3 stars) |
Southern Hills Golf Course,
Farmington, MN 55024 |
I've had Sprint for around five years now and I think it is ok. I get a good amount of bars of 3g and sometimes get some 4g lte. Voice is also ok, just don't be in your basement.
Was this review helpful to you?Sprint
(1 star) |
Snelling Ave. | Randolph,
Saint Paul, MN 55105 |
Horrible coverage worse customer service liars liars. I've had Sprint since the 90's. We were forced onto a new plan bill doubled, we ordered unlimited data for one son after first month they failed to add it so $136 rather than $20 for extra data he month, we were given a tablet and they added data we didn't need or want and can't cancel it, I will pay whatever necessary to leave today. Sprint sux do not get Sprint
Was this review helpful to you?Sprint
(1 star) |
Cliff Rd. | Blackhawk,
Saint Paul, MN 55122 |
Drops calls EVERY day! Have people say they called me and it went into my voicemail. They left messages. My phone shows no call received, no voice message either. What black hole did this stuff fall into? My phone shows only one bar, if that. Occasionally I get optimistic when it bounces up one or two more bars but it soon disappears. My Galaxy4 makes an awesome paper weight!
Was this review helpful to you?Sprint
(1 star) |
Old Cedar Ave. | Old Shakopee Rd.,
Minneapolis, MN 55425 |
6 months of dropped calls on business cell line, can't take the BS lies and double talk by Customer Care. Make some room Verizon. Sprint has Absolute worst all around service ever, I've had cell service with Sprint for 17 years, no bill credit, no forgiveness on early termination nothing nada zip. Sprint should be shut down forever. CLASS ACTION SUIT! Minneapolis Metro Area freaking blows donkey balls. We have a shared plan with 5 lines, each phone on average costs $450.00 and the monthly bill is $330.00 per month we've been paying that for over 5 years prior to that I had unlimited everything and 3 lines and my bill was close to $400 per month paid that for about 7 years in the beginning I paid by the minute in the late 90's early 2000's my bill was consistently $400 to $600 per month, over the past 17 years I've paid Sprint close to $50,000 for cell service what a crock! What the hell are they doing with all that cash blowing it their noses. I pray the Feds step in and make them refund everyone's money since last October.
Was this review helpful to you?Sprint
(0 stars) |
Cedar Ave.And McAndrews Rd.,
Saint Paul, MN 55124 |
I have a Virgin Mobile service (Sprint) and it is worthless. If I turn my head the signal drops. I'll show 5 bars then click and no bars and call is dropped. I see voice messages show up and the phone never rang, important calls don't even ring to my phone. I had text messages appear that were sent a month ago. Total waste or $45 per month
Was this review helpful to you?Sprint
(1 star) |
Lyndale | Diamond Lake,
Minneapolis, MN 55419 |
Enough! Sprint is downright terrible. Months of excuses of upgrading towers 4-5 dropped calls PER DAY I live in the middle of the city, yet can't get reception in my house or around it. I switched to Verizon and had zero reception issues in the same spots. Don't believe anything the reps tell you, the problem with Sprint will not be getting better any time in the near future. Instead of spending money sponsoring Nascar events, why don't you spend that money and give rebates to the customers you've been robbing for over a year.
Was this review helpful to you?AT&T
(0 stars) |
Airlake,
Lakeville, MN 55044 |
Have had AT&t for about 5 years, but service has gotten gradually worse and as of about the last yr and a half or 2 its gone south fast... . Gonna switch to verizon, as I have been standing next to someone with Verizon and holding phones side x side mine has no service, while their at 4 solid bars... .
Was this review helpful to you?Sprint
(1 star) |
Anywhere,
Prior Lake, MN 55372 |
Sprint phones do not work anywhere. Do not use them for business. I have lost thousands of dollars due to dropped calls. This is supposed to be a mobile phone service, but when you are driving it is only a question of when the call will be dropped. I have to warn every caller that we could be dropped anytime. They lie to you on phone and call it an upgrade - what a joke.
Was this review helpful to you?Sprint
(1 star) |
France and Old Shakopee,
Minneapolis, MN 55437 |
Sprint customer service is awful. They have been lying to me about the "tower repairs" since October. Supervisors are worse than the phone banks - living in a world on denial. Guess they think we are all stupid and won't dump them. So very wrong! So sick of the dropped calls, crackling, and cutting out. I live one mile from a tower and can't get consistent service. Terrible, horrible, awful. Service is worthless.
Was this review helpful to you?Sprint
(1 star) |
Rahn Rd. | Diffley Rd.,
Saint Paul, MN 55122 |
I have no reception inside my apartment complex and very little reception out side of it. Drops calls every 20 seconds or so.
Was this review helpful to you?Sprint
(0 stars) |
73rd St. | Portland Ave.,
Minneapolis, MN 55423 |
Sprint's network is an absolute joke, as is their customer service. Beware! They lie. They are rude. Their answer to every problem is that "The network is being upgraded." It's been almost two years now. Biggest load of crap I've ever been handed in my life. I honestly hate them and will throw a party the day they go out of business. We are filing with the MN Attorney General's office and switching to Verizon; Sprint is a clown show run by lying crooks that would've been run out of town by an angry mob back in the day.
Was this review helpful to you?Sprint
(0 stars) |
Coon Rapids, Ramsey, New Brighton, Burnsville,... | Burnsville,
Burnsville, MN 55337 |
My phone drops calls even while talking to sprint's customer service and yet they do not want to charge me cancellation fees and take back the device... I pay monthly 75 dollars for no service, Sprint is for suck real bad :(((
Was this review helpful to you?Sprint
(1 star) |
Pine St. | Corner CR 47,
Hastings, MN 55033 |
Recepetion in the home is poor, have been told time and time again that they are working on the towers, that has now been 5 months. Had to go outside and stand on a tree stump to get reception, texts coming in 3 days later, constant roaming. They sent a signal booster, still not good outside the house, and walking from room to room calls drop! Yet when I call support, they say all is good and no problems. They offered me a small 20 dollar credit, yet have not seen it, and they still expect me to pay full amount for crappy service! TIME TO MOVE ON! Do NOT get Sprint if you live in Hastings!
Was this review helpful to you?T-Mobile
(2 stars) |
Northeast of Farmington | 170th and Biscayne Ave.,
Farmington, MN 55024 |
We live in the country, but still within the 7 county metro area. Is it possible our coverage is getting worse? Currently, I walk around our house to find the "sweet spot" so a text will go through. I'm impressed with T-mobile's map of coverage. Verizon is not that detailed, and I wish it was. I want to switch, but not before I'm sure coverage will be better in our home.
Was this review helpful to you?Sprint
(1 star) |
75th St.,
Inver Grove Heights, MN 55076 |
Get good reception everywhere EXCEPT Inver Grove Heights and when driving around the area. Even lose reception constantly in my own house. This is awful and no sense of urgency from Sprint. Very poor.
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