AT&T Wireless (TDMA)
AT&T customer for 6 years. Used to get reception from Hastings to Lakeville. After merge of AT&T and Cingular reception has gone to almost nil. Numerous dropped calls and places with no reception. No help from customer service. Told me to switch over to Cingular and sign another two year contract - never. Contract was up yesterday - Verizon or Sprint?
Was this review helpful to you?T-Mobile
I cannot get this phone to work anywhere in Prior Lake, Savage, Burnsivlle, Shaopee... When I called T-Mobile from ourside my house they had me go inside. The call was dropped. They called me back on my home phone and said they couldn't do anything. It was the phone and again, they refused to assist with the phone issues, stating I could buy a "better" phone from them for $300.00. At this point I was on a month to month service so I told them to forget it... I would switch carriers. AT&T was the best as far as coverage in this area, for me anyway. Their customer service was so bad I switched to T-Mobile... a rather larger mistake. AT&T told me it is not their responsibility for errors made by their employees and said to read the contract... it's in there. I am attempting Sprint now, but was told Cingular and Verison are the best. Cingular bought out AT&T, I believe... so hopefully their customer service has improved. I told T-Mobile I was posting on their lack of customer service. The supervisor laughed and said to go ahead... he's not concerned. Arrogant jerk. I have hisname and am emailing the pwoers that be at T-Mobile the posts I am writing... not the replys as that is not appropriate.
Was this review helpful to you?Sprint
I've had Sprint PCS service for the past 6 months and get one bar or no reception in my house. I get great reception downtown, and if I go into my backyard I get fine reception, but the front yard and for several blocks south of the house I have no reception. There's also a dead spot on 35E just north of 694, and when trying to cross the river going to Minneapolis on Marshall. I really don't get service in a lot of places, and will probably change carriers.
Was this review helpful to you?Verizon
Stinks, really stinks. My neighbor T-mofviel worlk great insoide my house. But thetr are may pklace that I can NOT "hear anyone NOW!"
Was this review helpful to you?Sprint
Sprint and Verizon are the best wireless carriers in this area. AT&T and Cingular have absolutely no coverage at all. I used to have AT&T and was like not having a phone at all.
Was this review helpful to you?T-Mobile
Odd drop in service, of course, right above my house. Literally walk down the block and the signal regains strenght. Months of calling T-Mobile have resulted in nothing- not even a response to a trouble ticket. Heck, I'd have settled for "Yep, there's a drop there. Tough." But the techs never even acknowledged that a complaint had been lodged.
Was this review helpful to you?Sprint
I have been a loyal Sprint PCS customer for seven years. Both (mine and my company given) are Sprint phones. Unfortunately this month, I got sick of the phone as all the business calls were going no where thanks to Sprint for claiming to have good service while there was NONE in Savage. I am disconnecting and moving over to t-mobile.
Was this review helpful to you?Sprint
Fairly good service. Better than AT&T in farmington
Was this review helpful to you?T-Mobile
West St. Paul is very bad for nearly all providers. Different phone models make a huge difference. My kids get okay service on Nokia and Motorola handsets.
Was this review helpful to you?Sprint
The reception inside my house is practically zero. I have to stand near a window to get service. This may be due to the extra sound insulation in the neighborhood on the houses with MAC improvements? My brother has T-Mobile and gets service even in our basement! Unfortuanatly we still have 2 years on our service contract for 2 phones in a family plan and I can't seem to figure out how to get out of it.
Was this review helpful to you?