Everyone who lives in a stucco house in Minneapolis (which is a lot of people) needs to realize that they are in a metal cage. Metal cages aren't condusive to letting high frequency radio waves pass through them.Was this review helpful to you?
It is astounding that Verizon continues to have no reception in the heart of the most affluent neighborhood in Minneapolis. Yet this remains the case and has been the case for years. In the Kenwood neighborhood and all around Cedar Lake and Lake of the Isles, Sprint has a virtual monopoly because Verizon refuses to fix this known issue. I have Verizon for work (no choice) and they have repeatedly stated, for three years now, that this is a known issue and will be addressed, yet nothing happens. If they would increase coverage in this neighborhood they would immediately obtain many accounts for those who travel, since overall Verizon has better coverage in the rural midwest and for those who travel to other states.Was this review helpful to you?
Had Sprint for 8 years and was great. Last 4 months terrible in my home. Dropped calls and / or poor call quality. Called Sprint numerous times and it seems like they don't care - even told me I may have to go to another carrier. Say they'll call back and don't. Big bummer since it was great for so long and changing is a huge unknown.Was this review helpful to you?
Constantly experiencing dropped calls. The problem has been going on for a number of months. No cell phone service at all at work - other people don't have the same problem with their carrier. No internet service - unless I use wi-fi.Was this review helpful to you?
We have had outstanding cell service in our home for years. No dropped calls and very fast 4G. Love our Verizon service, hate the very high price. We also have very good service every where with the exception of our farm in SE MN. There kind of spotty without a cell booster.Was this review helpful to you?
Sprint has very patchy network, not as promised when I signed up. Please beware of that. Customer service is very bad. For instance, I couldn't access my account online and Sprint customer service gave me the run around so I did all transactions over the phone even though that's not what I wanted. I wanted an upgrade to an iPhone 6 and my previous contract could not count towards it, bear in mind I would be paying the same amount that I did for the 4S and it would require to sign another 2 yr contract..considering the bad service I'd had, I finally decided I'd had enough and skipped the network but they still gave me grief, customer service asked me why I needed my account information when I needed to transfer over to another carrier-something other networks would give to the customer, they gave me grief with my final bill talking about it will take them 5-7 business days to send it out even after requesting two weeks earlier for it, so altogether it took them 3 wks to send a piece of paper..even snail mail is not that slow! The customer service reps were rude too, I'd ask for something and they'd ramble on about something else trying to evade my question hoping I'll forget. Hello! I'm not a toddler you can distract momentarily. Overall, I wouldn't recommend this network to anyone, it only gets worse!Was this review helpful to you?
Generally very good reception and service on my iPhone. However, AT&T customer service is abysmal. They are dishonest about upgrades, international travel, overpriced and try to convince you to accept plans that are overpriced. I would switch to Credo mobile in a heartbeat if the reviews for Sprint service were better as they use Sprint lines.Was this review helpful to you?
Calls seem to work fine, but I don't make many of those. Texts can be slow to send. Data coverage is often very bad, but it depends on the time of day and day of the week. The worst is weekday afternoons when the largest amount of people are in Downtown Minneapolis. There doesn't even need to be a special event going on--just the normal amount of people will cause data to drop out. The data network often goes down to 3G level and sometimes doesn't work at all. However, when fewer people are Downtown, such as weekends, evenings, and early in the morning, then the data works fine.Was this review helpful to you?
Bad reception for 5 months, drops every other phone call. Of the calls that go thru the other end says they can't make out my words. Called Verizon a few times and just hung with a supervisor. He confessed that it has to do with the new stadium and will not resolve until construction ends. He said the City of MPLS is at fault. Further he said many people have the same problem. I told him they cannot charge for a service they cannot provide, probably illegal. He said they will not give any credit for lack of service period and further he gave me an address if I would like to have my lawyer contact them. WOW. I'm thinking of doing it.Was this review helpful to you?
Miserable reception in St. Thomas dorm room (JP 2) and no service whatsoever from the basement of a nearby house. Hard to imagine AT&T has such poor coverage in a large metro area.Was this review helpful to you?