AT&T
Ok reception but horrible customer service. They occasionally lose my bill even though I always send it in on time. They shut off my phone for up to a week, then charge me $50 to turn it back on again. It's hard to believe that it takes $50 worth of effort to turn my phone back on. At most, all they do is press one button. Rip off.
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US CELLULAR has refused to address the reception issue in the area. They admit the new office buildings at 294 and Willow Rd. are blocking their cell tower and affecting reception to the residential areas. Calls drop repeatedly both in and out of our homes. In my case, after over 8 months of continued requests for help, they have told me it will cost me $262.00 to get out of my contract! What a joke! I have 5 lines with them and have been a customer for about 8 or 9 years! They should not charge me one penny and in fact, should send me a refund. They are pushing their "Belief" plan - believe what? Do not choose them - you will be sorry. Customer loyalty?
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Glenview, IL: The two new office buildings at 294 and Willow Rd. have blocked the cell tower behind them. Reception to our area has been impacted severely and calls drop ALL day long, especially in my own home! I can usually sustain a longer call by standing in my garage with the overhead door open. Soooooooo frustrating! Fix it USCellular. I pay my bill - give me reception!
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